Excellent stay for family with 2 year old. We also had a very late late flight on our last day and requested a late check out. We thought there may be an extra fee, but were told no. On our last day we confirmed in the morning with the front desk- Givam and he said it is a charge. We explained we were given information that we could stay without a fee and had we had the fee we would have just held our suitcases for the day, but they allowed us to stay till 6pm free of charge. It was a kind gesture and we are very thankful. We ate at the hotel and had a lovely experience. The food, location, and staff was wonderful and surpassed US standards.

I was happy with everything. This place does not dissapoint. However, no pool. But n look t necessary with so much to do.

we upscaled to Novotel for our return overnight to BH (after staying in a cheaper. functional hotel in same area earlier). so we appreciated the modernity, spaciousness of lobby snd breakfast area. breakfast is varied and good. this is an excellent choice, but it’s not an unusual or charming property - it’s reliable and felt quite good after our previous hotel. the hotel arranged taxi to airport and driver was right on time!

Room: clean and well decorated. First night in a room with 2 beds, without kettle and nice closet space. Other 6 nights in another room with a king bed, with kettle but with less closet space. Breakfast: verry good, lots of variety, different cakes and jams every day, at least 5 sorts of bread, croissants and cheese breads, 3 types of cut fruit and a fruit basked to choose from... Facilities: Verry clean and well maintained. Staff : Verry friendly and helpfull. Location : Central and well located next to bars and restaurants. On a main avenue.

Noise. It's on a main avenue and the windows are not soundproof. If noise is a concern for you this will be an issue in 95% of hotels Brasil citties including 5 stars. We used earplugs. We asked for a calmer room and they changed us for an upper level and as far as they could from the avenue.

The facilities. The breakfast is really good too. And everything is very clean.

We had to wait for 1:30 for the checkin because the first person in the reception asked us to wait and probably forgot about us. So after that we went to the reception again asked for her help and she said she was about to leave So after that fortunately André has helped us and allocate us easily to the room.

Excellent location. Very nice staff everywhere. Great restaurant! Very complete breakfast! Rooms were great with excellent beds.

I personally don't like seeing the shower from my bed- but providing you travel alone- this isn't a big problem.

Spacious, organized and beautiful and super comfy space. The bathroom is very spacious and organized too. Nice shower. Amazing view and location.

The sound isolation could be better. In the morning I could hear a loud radio playing from other rooms and the elevator noise as well. Also one of the wardrobes was a little bit dirty, but nothing serious. I would also put more lights on the bedroom. It was a little dark for me. The hairdryer is very bad too, but nothing too different from other hotels in general. The check-in process could be faster too, asking for guests an advanced online check-in, for example.

We had an easy and fast check-in by Marco Aurelio, who was very attentive to our questions. Everybody from the front desk, restaurant, kitchen, were fantastic. We also had helped us organise who took us safely to different places, including, Ouro Preto. Novotel Savassi has an incredible team of people. Thanks so much.

Great team that did everything to help us with our needs. Quick check-in and check- out, great rooms with beds well so well made with high quality bedding. Amazing breakfast and the Saturday lunch “feijoada” was fantastic! Breakfast has everything you need and a little bit more, good variety and healthy.

Excellent location, comfortable large room, quality of toiletries. Breakfast was great, staff friendly and helpful.

WiFi really slow at times, water temperature in the shower suddenly changed to very hot then to cold.

Breakfast was excellent, however the bacon was cremated and to hard to eat.

I stayed for two nights but the room was not cleaned. The bacon for breakfast was over cooked and if eaten would have broken my teeth.