Very clean, good breakfast, staff was great

Gym could be improved. The location might off put some people because is close by the bus station which is not a good area in Porto Alegre, but because of this also makes it very convenient because is in between the airport and the bus station.

It’s nice place near the “Rua mais bonito do mundo”. There is a good breakfast and staff.

Room looks a bit tired. The bathroom faucet didn't hold up well. Breakfast starts at 6:30, not at 6 a.m. Please correct the information.

-Great breakfast -Great location -Friendly staff

-Shower took near 15 minutes to get hot water (a staff member said it is normal) -The bathroom was not so good. --- There was just a curtain separating the shower, --- The toilet had no cover. --- There was no ventilation system. -The sheets and towels were old and yellow marks. -Bed was not very clear not very comfortable.

Breakfast had so many options and was really good, the bed was comfortable and it has a mall, pharmacy and cafeteria nearby.

Despite of the qualities, a lot of homeless people was close to the hotel and we found mold in our room.

The location is great, at least for my situation - just arrived from the airport and super close to the inter-regional bus station + the breakfast is fantastic! Staff were great as well.

The bed sheets were super thin and not well cleaned... the blanket was dirty and the shower place even dirtier.

I stay often at this property . Definitely recommend . Staff efficiency is more than excellent . Everyone that works there are great people . The location is fine if you have a car. During daytime walking is great all around. Wouldn't recommend a walk at night . The room is also great but needs more improvements on comfort, hangers ironing table or ironing room as well as laundry machines or facilities other than 3rd party .

The only problem on this hotel is that they should offer more for the price. I stay often like over 5 times in a year and I didn't get discounts for that . the breakfast is good, however it needs improvements on quality and freshness of itens served. like better cakes and fresher bread . more option on cold cuts and juices.parking should be included on reservation prices .

spacious rooms... everything tide and clean... worth it....

no breakfast early morning.. its a hotel nearby the airport...

Great location, very friendly staff and good breakfast.

Everything was okay. One suggestion is to renovate the painting and add an armchair in the room.

Really enjoyed the whole aspect about the hotel. I came with a pet and the staff was incredibly kind and helpful, no side eyes or comments regarding being with a pet. The room was amazingly clean, great sized, bathroom was amazing, big sized and clean most importantly. I didn’t stay for much long because I had to take another flight, there was breakfast available but I left earlier and couldn’t taste it. 100% will stay again once I have to pick up another puppy for my kennel. Also, great price! I had to pay a extra tax for having a puppy with me and it was fair for the service. Venus and I were well served and will come back again!

My room was close to the staff room and was a bit loud, but not a problem either. Also, not sure if it was the staffs room or some other loud guests. Regardless, wasn’t a problem to me, it was bearable.

Nice hotel . Great staff...nice breakfast...good location

Nothing