Excellent service at the front desk, especially the front desk attendant Thais; super professional, proactive and lovely

excess of used appareil (cups, plates...) left by guests during breakfast time empty room´s fridge; if you want a bottle of water, you need to go to the front desk and order one

great infrastructure, at least most of it, the room was comfortable and a good shower as well

the AC was not fully functioning so it took a long time to refresh the room. the card key placer to activate electricity in the room had a short circuit, O had figure out that I need to twist it about 30 degrees and place the card for it to work

-The location is very good close to everything, there is a mall near by, 10 minutes walking distance. -The breakfast was good -the bed was very comfortable -the room was quiet -the room is spacious with a nice view -you pay everything on the check-out -the value of money is really good

-The staff are friendly but they don't speak English and I don't speak Portuguese -the room service did come unless i called the reception asking to clean my room -it has no kitchenware at All not even a cup to drink water -there is no minibar, when i wanted to have something i had to go to the reception desk

Location is great. The room was quite big and comfy. Easy to park and quite cheap as well. Breakfast included was definitely a plus. Highly recommended place, good cost benefit.

Nothing bad to point out. Even during the pandemic it was a safe place to stay. All clean, people respecting social distancing and even breakfast was really safe.

All the buffets (breakfast, lunch and dinner) were great, with diverse options to choose from. Lunch and dinner had a great price. The room was very comfortable.

The room is great and breakfast has a lot of variety, I could find something even for my strict gluten free diet.

The gym is very small and the equipment is old, the pool is super small. It is ok for a work trip, but would not recomend for holidays.

Spacious room.

First room assigned smelled like a wet dog, had mold on the carpet under a leaky sink, refrigerator door was open and not sure if it even worked. They did move us to a different room after a little complaining.

Great room, forthcoming staff, excellent value.

Could use better pillows. The ones available are made out of somekind of leather. Feels like you're laying on a sofa.

Location is great, Confort and pleasant stay. Good breakfast, nice parking place... Worth it

Noisy Air conditioning. Lucky we did not need it, the spring in this city has lovely evenings. However, the rooms to the front are turned to the afternoons sun light. Therefore, if you go in the summer, be aware.

Nice staff, spacious and clean room and very comfortable

I would like to have water for free in the room .