I thought the hotel was excellent value for money, we booked two rooms and both were clean and well equipped. The hotel is well located for the centre of the city and better located than many of the large chain hotels, it's also within walking distance of Parque Bosque dos Jequitibá, a fact that the hotel surprisingly don't advertise. The hotel is clean and well maintained, the breakfast was good and plentiful, being constantly replenished throughout, the lady in charge of the dinning room was efficient and extremely friendly. I would recommend this hotel to anyone looking for a good budget hotel.

My only complaint would be about the check in. Check in starts at 2pm, we had dropped our bags of earlier as we arrived in Campinas early. When we returned to the hotel at 2.15pm the reception extremely busy and obviously not all the rooms where ready. We had to wait 50 minutes before we got our keys, I would suggest the hotel should think about making its check out time earlier to allow them more time to prepare rooms. This is the only reason I've given the hotel 9 and not 10, other than the check in our stay was excellent and I would certainly use the hotel again.

The feeling I could count on the staff for orientation in an environment I'm not familiar with and other sorts of support - like cab service, for instance.

Pool closes at 10pm - which would be exactly the time when I'd think of going for it - and I'd really have enjoyed a bath, but I'm also glad I had what to do outside the hotel facilities before that time. So that closing time just doesn't seem reasonable to me. I also found kind of annoying that the beverage dispenser - right in front of the reception desk - was locked up and one had to ask and wait until someone could come and get us something. One more thing: why is this form in English?

The staff, the breakfast, comfortable room.

The WiFi connection at times is a bit slow.

do estacionamento

wi fi is really bad. i was unable to connect to the internet at all

Friendly staff

Games room closes at 22:00 and and breakfast closes at 10:00. Room and towels had a funky smell.

Good value, low cost with wonderful shower, wonderful mattress, silent, good air conditioning, good light block from the courtains. Old furnititure, stains in the painting, very slippery shower floor that retains water. But again, for the price it's a hotel that garantees a very comfortable night of sleep!

Old everything, decoration, furniture, needs renovation. But nothing that will ruin your stay speacially if you need a low cost solution.

Nice place

The breakfast was good value the waiting staff were lovey, smiling .

Pity no one at front desk could speak English, also didn’t get the room I paid for. Should have been a double deluxe as I upgraded from your site.(and paid more) They seemed to say I got a bigger triple, I stayed in that room and the guy said we will do something for you once I have spoken to the manager, never heard from the guy again, So overall disappointed with the front desk.

If possible change the breakfast for everyone.