This was on the top of the list of best experiences ever. Hotel GRAND in Samokov is an excellent hotel. The room was very spacious and well equipped with all essentials. The food were amazing, delicious Bulgarian traditional cuisine. The service was exceptional as well: Staff were extremely accommodating and allowed us to check in early at like 9 am. They were hospitable, friendly, helpful and there for every need we had, they made us feel like a part of the family. My mum is disabled, wheelchair bound and very difficult transferring. Katia is great person, she showed empathy and provided my mum with choices of warm food in the room when she was being unable to get out. The location of the hotel is great- very Central in the town. I have no hesitation in recommending this hotel to the tourists and friends who want to go to Samokov. Thank you very much Hotel Grand’s team, I will definitely stay again when I am visiting in Samokov.

I did like everything

I stayed at Hotel Grand in the beginning of January, 2023. The room at the hotel was clean, and the bed was super comfortable. The staff were fantastic: great attitude, helpful, and always available. They went over and beyond to help make my stay enjoyable. I highly recommend this hotel for anyone visiting Samokov town. I will always stay at this location when travelling to or through this area.

Everything was perfect. Thank you very much.

We stayed at Hotel Grand and skied in Borovets. It was the best decision. The hotel was very comfortable and the staff were all so friendly and helpful. The room was big and clean. The hotel is conveniently located, right next to three supermarkets and only a very short walk to the shuttle bus to Borovets. The shuttle bus came on time and took less than 20 mins. I cannot recommend this hotel more!

none

Although nice there was little choice in the way of breakfasts, the main menu was excellent and fantastic value though.

One of the waitresses was rather surly (short dark one) the other one was amazing (taller with lighter hair and better spoken English) other than that we thought the place was supererb and would stay again.

Friendly hotel, close to the town centre. Place was kept clean, the room was a good size with a balcony, nice shower room and a fridge. The bar and restaurant downstairs is actually really good and normal local prices. All the staff were really nice. About 10 minutes walk from the bus station with regular buses to sofia and borovets.

Only possible thing would be a bottle of water in the room would have been a nice touch but that would have been an extra.

Absolutely great stay for such money. Receptionst was very friendly and helpful, room was clean and big enough, the view from the room was beautiful. Pool included in the price was nice surprise.

Not so much comfy pillows, but it can be very individual.

If you are looking for somewhere to stay away from Borovets Ski Resort you can get accommodation and food for half the price. The hotel restaurant is good but there are plenty of traditional Bulgarian restaurants nearby. In the summer the hotel has its own outdoor swimming pool. The manager spoke good English and was very friendly.

For the price, it met all expectations.

The Hotel provided everything we needed. The breakfast was good with a choice of different options

The room was ready to be refreshed it looked a little jaded and did smell of cigarette smoke. The bed was OK but again the mattress could do with replacing

Hospitality, room size, restaurant, parking space, heating, location, value for money

bathroom amenities, lack of hooks, shelves; breakfast diversity not adequate, only standard options

This hotel is a fantastic place to stay in Samokov, hotel employees are very friendly and always happy to help, also very good breakfast. The rooms were very clean and the pool is very nice . I recommend it to everyone.