1. The spa is amazing, very impressive!!! Just for the spa in this hotel, you will want to come back to Sliven. Has jacuzzi, Roman bath, four different saunas, steam bath and even cold dip pool. All very clean and amazing with relaxing music and mood lighting around. Spa access is free for all the guests as well. 2. Breakfast buffet is good. Personal chef cooking amazing omelettes and pancakes for you. 3. Restaurant is also good, very beautiful courtyard with a guitarist playing live music. The food is amazing as well. 4. Location is 4 min away from town centre. And you can visit blue rock mountains 30 min away and Jheravna village 1 hour drive. 5. Staffs are very friendly as well

Restaurant could said to be pricey for dinner.

Excellent Spa facilities, variety of pools, saunas and steam rooms all very nice and tranquil atmosphere. Room comfortable and spacious. Live music in dining room - very good artist which made the evening for us. Breakfast very good with hot dishes cooked for you - excellent omelette.

Only disappointment was one simple main course served about 15 minutes after my partner's dish. Prices of spirits in Spa Bar high - should offer same cheaper brands as in restaurant.

The National Palace Spa&Wellness Hotel is the best hotel in Sliven, where I had stayed the second time for the last 15 year. The staff was top helpful.,espetially Lidia. The breakfast was perfect. I was surprised by Pepy-unique massage therapist. I have had ache in the muscles and the back, which now are the past. The best massage therapist I ever seen. The facilities in the hotel was perfect and comfy, the room was clean and the perfect condition was there. My mum and I were really good leisure there. I looking forward to seeing you again soon. I wish for all of you guys be healthy. Thank you again for all. Desislava

Nothing

Breakfast was excellent. Staff is very friendly. There was no standard room available and I end up with the luxury room with the spa. I didn’t get to use it so I can’t rate that. The room is very nice except I was on the back side where I hear the dog barking most of the time. Parking was scarce on certain days but I’m glad there’s underground parking.

They have a beautiful garden and the staff was very kind and all can speak English. The food was great and the prices were very decent. During evenings they have a musician who plays the guitar very softly and discretely. I have felt wonderful and I really recommend this hotel to everyone who wants to enjoy good food, good music, quiet and wonderful staff.

All good

Rather elegant facility. There was a massage therapist available, but I didn't sign up. Nice restaurant and the food choices were good for me.

I had a problem with my rental car's GPS, and by a minor miracle found the location using my phone. I had a frustrating tour of some neighborhoods. Very relieved to arrive to a lovely place.

Everything about this hotel was amazing, starting from the staff at reception, ending with staff at the restaurant, the quality of the breakfast and food is great. The suite we had was a first class one, we will definitely come back to this place, we loved the town and our experience was great. We would highly recommend this lovely gem to anyone looking for a quality and comfortable stay.

Nothing.

Room, spa and especially the friendly staff all around the property.

Parking can be an issue sometimes but not a big deal

This is the best hotel in the city.Аll the staff are very polite. Everything is at the highest level. The breakfast is incredibly delicious. The service and amenities in the hotel surpass many of the five star hotels. I am happy to stay at the hotel and would recommend it to friends and relatives!

I had the most wonderful stay. The hotel design, cleanliness and layout were very beautiful. My room was spacious, clean and had a large balcony with a gorgeous view. The breakfast was excellent - much more than expected. I highly recommend a massage with Rosi! She was very caring and had perfect pressure. What made my stay most memorable were the receptionists - most especially Vladivana. Her and her colleagues all spoke excellent English, were incredibly caring and helpful. This hotel is truly something special!