Food was outstanding both Breakfast/Dinner Buffett, Room size was big, the property has a great deal of space to move around. Live entertainment provided.

No English speaking channels on TV. Ordered a glass of wine , got charged $220.00 for a bottled, .2nd glass was poured when I returned to buffet, I reluctantly signed my bill quoted only in Cameroon Francs, To my surprise the next morning I, was told the amount of francs, converted to US the night before for the dinner buffet was over $275.00 Us. After I complained, I only wanted a glass of wine, they split the bill with me. Still ended up costing me $125. 00 US . To add insult to injury, the wine was not that good, I've had better tasting wine only a fraction of the cost. The exercise room is out side the hotel, with broken, outdated equipment . The gym is Isolated from the hotel in the parking lot on property . Needs Total Renovation for a property of this caliber and size.

It was good and spacious, the toilet was ok and the bed was confortable. I didn't not trust the blanket however hahaha 🤣. All went very well and It was close to the airport. We had a free shuttle to the airport from the hotel

The room had a strong smell like someone had slept there the day before. It is important to use air freshener for people with stron body odours

The location is a good one The rooms are clean The staff are professional

Breakfast was a little bit poor

Great location, staff helpful and very well mannered. The room was very clean and comfoirtable. They accomodate late arrivals on request which is amazing when your plane lands late.

Breakfast is not included in the price of the room.

Every single thing. The hotel , the pool , the view . EVERYTHING. The staff is beyond friendly and helpful. I recommend best western plus Soaho to everyone travelling to douala and plus its 10 mins walk to the airport. 10 mins walk to Grand Mall (a large shopping centre) . My daughter and I arrived at 3 am and I had not included to my booking I’ll need a driver but the staff ( Dany ) went out of his way to pick me us up from the airport. We had a beautiful sleep and an amazing breakfast. ❤️❤️❤️

N/A I LOVED EVERYTHING ❤️❤️❤️

It's very close to the airport. So very convenient for a late arrival.

Breakfast was not included in the daily rate

Very good place to be. Less than 2 minutes from the airport to enjoy your stay till the last minute. The property is clean, many green areas to play with your kids. Two little swimming pool, so you can appreciate the very hot climate of Douala softly. The rooms were very nice and the beds very soft.

Unfortunately, some rooms were just finished. Many defaults (no hot water, air conditioner issues, dirtiness, electricity issues, etc.). But Olivier, the COO has taken care of all of it.

Overall, it was great.

The key kept being deactivated.

The breakfast was exceptional. I already recommended this hotel to future guests.i was highly impressed.

Nothing

THE POOL VIEW IS AMAZING. Great scenery from the terrace of the restaurant downstairs.

The lift is an issue and the staff need more training on customer relations in the hospitality industry