The staff were wonderful. They were friendly, courteous and helpful. When I made certain requests they responded positively and promptly. And when I was forced to cancel a second reservation because I had to leave town early they understood my position and agreed to cancel the reservation free of charge.

1) Even allowing for the fact that it is the high season, I thought the nightly rate was a bit pricy. 2) The carpeting in some areas of the stairs and hallways are a bit worn and need to be replaced. Also, I wasn't impressed with the condition of the rags on the outside and inside of the main entrance of the hotel. While this may not be a major point regular vacuuming of the rags will certainly give a better impression to any arriving guest.

Very clean room

Walls a bit thin, but it is an older, more retro hotel, so this is to be expected. The room size was generous with cable tv, well furnished, coffee maker, and sliding door to balcony. The bathroom was well lit. I personally loved the "Better Call Saul" vibe to the place. My room had a beautiful oceanview from the balcony. I have no problem recommending this clean, quaint, good value hotel. It is also central to all downtown Port Hardy. The staff were all very helpful and friendly.

What this Inn might lack in updating it makes up in welcoming staff. I loved my stay and would definitely stay again!

We stayed for one night with an early ferry departure. Appreciated the location and wake-up call. Further, the staff was very friendly and efficient. Would stay again.

It's an older hotel, no elevator. However, there might have been some first floor rooms.

Great position and nice bright room with a lovely view of the harbour from the spacious balcony. Close to shops and restaurants and a very nice park.

Some maintenance is needed and the pillows were like bricks!

Great location, great view of the ocean from large balcony. The hotel is older so no elevator but it is kept very clean. Beds are a little too hard, imo. Very friendly staff! I would definitely stay here again.

Clean and large rooms. Very friendly and helpful staff. Location across from waterfront is excellent.

Stairs....2 flights up with suitcases...no elevators or staff to help with luggage. No breakfast included.

The view. Amazing. Location is great!

Place is a little run down. Could use some new carpeting on the stairs and maybe paint. I also struggled getting to the room as it was up stairs and I have mobility problems.

Great view, friendly and personable staff that cares for your stay, clean room and good location. Front desk.

Nothing to complain about.

check in staff very courteous. Room comfortable and very clean. Room had a balcony with a great view. Bathtub made a fantastic gurgling noise when emptying 😊

lobby and hallways shabby