Accommodations were nice overall--Clean room, freshly painted, good coffee and tea-making provisions, small fridge, nice bathroom, etc. Orientation at the Guest Services building was friendly and thorough. The grounds are well-maintained and was nice to have a small staffed espresso/coffee near the Guest Services building.

The only issues were a broken window blind (still functional with effort) and the TV didn't work despite a staff member's best efforts to solve the problem. However, this is a remote location with little access to supplies, so these problems were understandable and no big deal.

The location was great, very well placed in Port Renfrew. The bathroom was good with plenty of hot water and a nice bath. The bed was comfortable and the room was very clean and new. The parking was convenient. The stairs up to the unit were only a short flight. The pub was very close to get a great meal. We arrived after 5 and did not see any staff either then or at check out so I can’t comment on the staff. The after hours check in was smooth.

There was a kitchenette with a toaster and kettle but no power outlets in the kitchen to plug them in. We plugged them in beside the bed. The kitchenette also had a range hood but no cooktop. We were misled by the photo we saw of the range hood and assumed there was a cooktop underneath it. Fortunately there was a microwave so we could cook the eggs we brought, but not the bacon. There was a foldout table in the room but no chairs so we ate on our laps. I only mention these things because they were unusual, so future guests can be prepared.

Coffee facilities were provided but really no place to sit down and more surprisingly no utensils (for stirring coffee or tea if one adds sugar or cream) and no kitchen type cloths for cleaning up a mess or drying counter tops or mugs. So I used the bathroom stuff which just didn't seem right....There was a huge fold out table - but no room to open it up - and no chairs or room to sit by it if you could (I used a bed-side table as a chair). They should have a sign as you enter the property that directs you to the check-in - a sign that simply says "Guest Services" in not commuincative.

The room was really nice and had a fridge and coffee. Everything was new and clean and pretty. The property has a nice garden area around it and it’s quiet and peaceful. It’s a very close walk to a coffee stand and a few minutes to a restaurant and the dock which has a beautiful view. Noticed there’s pickup for the backpack trails close to where you check in.

Parking lot was a little strange and the property is on a dead end road which is fine but kinda a funny placement of the building, maybe, I’m trying to decide. Half the hotel faces outward with possible view of water or garden and other half faces part of the parking lot.

Absolutely great place to stay for a quiet break. Try to ensure you get a front room as the view on rear rooms not very good. Look at photos. The life blood is the pub which is great. It's a long way from anywhere.

The WiFi was pretty rubbish but it's a rural location so wouldn't expect it to be 5g. Pub WiFi far more reliable and fast. The fact there was no spare pillows even on asking at reception. I stay in hotels in my job as a taxi driver and spare pillows even in the most basic bed and breakfast is a must/given.

Great little spot. Room was clean and tidy. Bed was comfy. Perfect spot for hikers looking for a handy base in the wilderness. Great pub 2 minutes walk away. Really feels isolated in the forest. such a nice feeling to wake up in the forest and smell the fresh air and have real wilderness on your doorstep.

If you want a lot of choices or variety for drinks out, coffee, meals out etc this may not be not for you. Although what there is we really enjoyed , the latest anything really stays open until is 8pm ish.

I liked the location, not too far away from trails, Botanical Beach and a very short walk to the pub. Room was spacious, modern and clean. Comfortable bed. Quite most of the time. And looks lovely in the evening when the lights come on. Would recommend.

Power did go out in my room I think because I was using the microwave and kettle at the same time. I had to contact the emergency line which costed me as I have an international number.

I arrived after the office was closed but there was an envelope ready for me. The room was very clean, presented well & spacious with 2 double beds. However there was no chair to sit on even though there was a small table/ desk.

The fact that there was no chair in the room or on the balcony (I did ask for one) and that the wifi is very slow. I was only told that after I had booked. No or poor cell reception there too.

Location! Location! Location! Property was well kept, friendly staff and lots of parking. It seems they were working on upgrades of the property too.

The room was a bit on the small side for a family of four (but no complaints, the value was good for the room we got :-) When we booked we informed about the pet policy, but we were not aware until we arrived that pets are not allowed to stay in the hotel room, again for us not a problem, but should be considered when booking as most restaurants will not allow dogs in.

The staff are very helpful and friendly, if you have any issues or need help they go above and beyond to make sure you are comfortable! Great location, a two minute walk to the local pub the has the best seafood chowder my mom and I have ever eaten (this is not a joke or exaggeration). Would love to go back and stay at one of the cabins with outdoor baths :)

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