Upscale, attention to details, extremely comfortable bed. The hotel was great. I was upgraded to a better room. Thanks!

The service in both the pub and restaurant were poor. 10 minutes to get drink orders taken in restaurant, etc. It is like the staff are unaware that they work in the service industry. Perhaps they are understaffed. I tipped 18-20%, and after the fact, heard that my travel mates tipped only 10% to make a point. I should have done the same.

Nice place for a round trip of Canada. The village is nice and has some interesting local art shops. The view of the room and the restaurant is magnificent. The breakfast, especially the fruit was very good. The waiter was very friendly.

The room’s including the bathroom are old fashioned.

Super comfortable and location was convenient. Gym was good. Restaurant had great food. Harbour view a must - made all the difference. Relaxing stay overall.

No room service. Overall the hotel was probably a luxury stay circa 1985, however it is stuck there and very tired.

Great location. A quality hotel, attractive also comfortable in every way. We were upgraded to a corner suite. Great bed. Many amenities. Huge well-appointed bathroom. Beautiful view of the water and islands. Loved it!

I can't think of anything.

Staff was super helpful, even though one of the front office had laryngitis, they still all tried to help me resolve where to get a Covid test to get back into the states. Everything is super close, and the view is amazing.

I did have a lamp that seemed faulty in my room. It would flicker when on, and wouldn't turn totally off (it would glow dimly). I had to unplug it.

We had a train to catch, with a limited amount of time to eat breakfast. We explained the situation to our server and she was very helpful -- we made the connection successfully! (Too bad the train was then 1 hour late, but that's another review ...)

The one elevator is pretty slow for the number of people it has to serve.

The room was big and pleasant The view to the garden and harbor was beautiful and the stuff was very helpful Overall we enjoyed our stay very much

Nothing worth mentioning

location, the binoculars in the ocean view rooms, the parking could be bigger but still managed to find the last spot open.

the restaurant staff in the am weren’t super friendly, my breakfast was cold and not good value for money.

Every one of the staff at Checkin and the restaurants went above and beyond. The view and location exceptional. The room size excellent The shower and bathroom amenities very nice. Appreciate that there was a fridge and coffee maker.

No air con. It was 28 and facing west was very hot in the room. The fan and open windows were not quite enough. Tired bedspread. Cushions on chairs very tired looking band some completely pounded out. Batteries in remote needed replacement - is it part of the housekeeping process? It’s a nuisance for customers to try and try to get it to work and then request maintenance or batteries.

Love the location on the water. The bar and lounge facilities are great and warm and the food menu is excellent. They catered well for vegans', though I did give feedback on my breakfast which could have been better.

We stayed twice. The first time the room was amazing. We thought we had the same room the second visit and it was much smaller so felt a bit disappointed on the return visit but overall really enjoyed the stay.