The staff was very polite and helpful. It takes you 15 minutes to get to the main attractions or restaurants. The canteen’s got very rich breakfast for each taste, even me, being vegetarian, could find plenty of options. Rooms are clean with gorgeous view.

There was barely a noise cancellation, the cleaning staff was walking around talking and slamming doors early in the morning, waking me up.

This is my favourite hotel in Guangzhou. Unassuming and it has everything I need. I very much appreciate the thick walls. Guaranteed a good night's sleep. Love the spa. Room service Western food is limited but tasty and they keep to the 40 minute wait time too! Buffet quality can vary but overall is good to satisfactory and plentiful. After 10pm they do a more a la carte menu. Very good level of English amongst reception staff. Easy to get a taxi outside hotel too. Great service.

Compared with hotels in Guangzhou this doesn't really have any negative points for me.

A guaranteed good hotel. Excellent service. Great level of English amongst staff. Thick walls so you definitely get a good night's sleep. Comfortable beds. Plentiful buffet. Nice a la carte menu. Room service Western food is limited but tasty. No long waits for room service. They keep to the advertised wait time. Great spa (but you need your translator app here). I love the rooms with the large free-standing baths! Lots of staff at front to help with bags and getting a taxi. Near other areas of interest.

No negative bad points for me.

I enjoyed my stay at the Hilton Guangzhou Tianhe, located within walking distance of Guangzhou East Railway station and various shops, restaurants, and malls in the Tianhe district. The Tianhe Sports Centre is relatively close to the hotel. The Guangzhou Opera House is about 5km away. I found the facilities impressive, and the staff were friendly and professional. I would consider staying here again.

We stayed here for a total of 12 days whilst on business and absolutely loved it. The staff were amazing, food/drinks were really good, the facilities are amazing with gym, pool, spa etc. The room was great, felt just like home, the wifi was great, lovely space to work at and the bed was 10/10 for comfort. We even treated ourself to a 90 min massage, it was incredible. Thank you again

The laundry service was a bit pricey.

The hotel is right next to Po Park Mall and the Youth Creative Center, making it super convenient. The staff is friendly and ready to assist in English. The breakfast buffet is amazing, with lots of tasty options to choose from. If you're looking for a comfy stay with good food and nearby attractions, this is it!

Nothing

As we are going to ride 9:50pm high speed rail back to HK, and we requested for delaying check out time and the staff extended our time up till 6pm and we were happy and appreciated with the arrangement.

Tooth brush and paste not provided. Delivery made upon request.

This Property hold my money RMB 50,000 their bill amount 29k but they not yet return back my balance amount.

Staff were very helpful, quick response to my requests, big and clean room

No variation on TV channels, the fridge was not working properly (not cooling the water), and only one electric outlet between the twin beds.

Was great. The bed was so comfortable. The buffet for dinner and for breakfast was amazing. would highly recommend this hotel.

the internet was weak. ok to work by but not great to watch a movie