The rooms are spacious, well appointed and ideal for both business and pleasure visitors. The hotel is in a great location with many parks, gardens, restaurants etc in close proximity. It is close to Metro and easy access to and from Baiyun airport. The daily tariff is relatively low including breakfast, the rooms are effectively 4 star rating but without the price. The staff are always polite and extremely helpful and while extensive spoken English is lacking they use translators so there is no barrier to communication.

Very little to dislike but lack of an in-house restaurant is possibly the only criticism but not a serious disadvantage

I stayed in a Deluxe king room. It was effectively a 5 star quality room, large space around 35 sq. m with a spacious bathroom, work desk and lounge chair with small coffee table. The room had a nice view from the large wall window. Breakfast is available and while typically Chinese cuisine the food served caters for all tastes. The hotel location was good with a beautiful park directly opposite that has amazing children’s amusement facilities and an attached public swimming pool. Located on a relatively quiet road but within walking distance to local area shops, restaurants with about an 600 m walk to the nearest Metro station. The Guangzhou Zoo is a 10 minute walk away and we’ll worth a visit.

The lack of a hotel restaurant is somewhat an inconvenience, however there are numerous restaurants close by so it was not really a major problem.

Their service delivery was very good. Courteous staff, from front desk to housekeepers. Daily, they provided free bottled water for drinking for all guests, as many as you can drink. The breakfast was fantastic, no item ran out, they had enough to go round.

Nothing

I liked the lobby decor, the room was nice too. In addition, there was no inconvenience that i can remember of at all.

The breakfast was pretty underwhelming. But it got the job down. In addition the bathroom sink was not in the bathroom, which was a bit different than other hotel room layouts. The bathroom sink was outside the hotel room

The staff was awesome. Everyone in the reception desk especially the manager and Lily the translating girl

The AC was full of leftover dust and it smelled bad. Couldn't turn it on even after the filter cleaning

staff were friendly and room was nice

the room we got (on offer) was on a smoking floor, which wasn't great, but not too much smoke smell sk it was ok

The staff is very supportive , I would like to mention that Xavier from the reception had helped me during my entire stay (for booking cabs , be it Chinese -English translation etc) . The hotel is clean and had a good neighborhood.

Nice room, very clean, fabulous bedroom, bed sheets and pillows are fantastic.

Improve or have another coffee machine to avoid any technical inconvenient.

Excellent services & helpful from all the staff especially from the manager & Ms. Miranda. They keep my stay in the hotel in a good situation.

Nothing

Located across from looks to be a park, was very quiet area, easy enough to get a taxi when required. Restaurants next to the hotel are definitely worth a try :)

NOTHING