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8.5

95 reviews

Canopy by Hilton Hangzhou West Lake

Canopy by Hilton Hangzhou West Lake

No. 2 Guohuo Road, Hangzhou, 310001, China

Reservations:

+1-833-728-2041

Choose dates to view prices

Free parking

Restaurant

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Canopy by Hilton Hangzhou West Lake

Welcome to Canopy by Hilton Hangzhou West Lake, a plush 5-star retreat that invites travelers to bask in the beauty of Hangzhou. Located just 4.7 kilometers from the bustling city center, our hotel offers a serene escape without sacrificing convenience. With prices starting at only $100, you can treat yourself to a memorable stay in a stunning city known for its picturesque landscapes and rich culture.

Dive into comfort with our array of featured amenities! Start off your day with a delicious meal at our on-site restaurant, then kick back and enjoy free Wi-Fi as you plan your adventures. Want to unwind? Take benefit of our fitness center or simply chill out on our sun deck with a refreshing drink from the bar. And if you’re traveling with little ones, our kid-friendly meals are sure to keep the whole family satisfied while you relax in the lush garden surroundings.

Don't just take our word for it—our guests have shared 95 glowing reviews highlighting the warm hospitality and fantastic amenities that make our hotel truly special. Whether you’re hosting a meeting in our banquet facilities or exploring the wonders of Hangzhou, our 24-hour front desk and dedicated tour desk are here to ensure your experience is unforgettable. So pack your bags and get ready for a fun-filled adventure at Canopy by Hilton Hangzhou West Lake!

As the sun sets and the lights begin to twinkle across the West Lake, immerse yourself in the delightful dining experience at our on-site restaurant, Nettare餐酒吧. With a modern ambiance and a menu that celebrates the best of European cuisine, every meal becomes a culinary adventure! Whether you opt for a hearty brunch or a romantic dinner, our chefs utilize the freshest ingredients to craft dishes that dance on your palate. So, prepare your tastebuds for an unforgettable gastronomic journey right in the heart of your cozy retreat!

After indulging in delectable meals, why not toast to your wonderful stay with a refreshing drink at our stylish bar? Imagine lounging on the sun deck, drink in hand, while the gentle breeze sweeps through the garden — it’s a perfect way to unwind after a day of exploring Hangzhou. And for those who enjoy staying active, make sure to head over to our fully equipped fitness center, where you can work up a sweat before getting back to the adventure. With options aplenty, whether it’s relaxation or rejuvenation, you’ve found your oasis at Canopy by Hilton Hangzhou West Lake!

Additionally, our range of rooms is designed to cater to every traveler’s needs. Choose from our cozy Canopy King room or treat yourself to the luxury of a Canopy Premium suite, which offers a spacious retreat after a day of discovery. Each accommodation option is equipped with modern amenities and stylish decor, ensuring a comfortable stay for you and your family. With the stunning Lake View options available, watching the sunrise as you sip your morning coffee will soon become a cherished routine. So go ahead, embrace the charm of Hangzhou, and let Canopy by Hilton be your unwinding sanctuary!

Closest airports

Hangzhou Xiaoshan International Airport

16.3mi

Most popular amenities

Free parking

Restaurant

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Kitchenware

Wheelchair accessible

Elevator

Kids' meals

Garden

Free toiletries

Rooms

Show 6 photos

Canopy Deluxe, Lake View

1 King Size Bed

400 sqft

x4

+

x3

More details

Canopy Deluxe Lake View Room is 398 square feet and includes a king-size bed 150-183 width.

Show 7 photos

Canopy Premium, King

1 King Size Bed

615 sqft

x4

+

x3

More details

King Canopy Premium Room is 614 square feet and includes a king-size bed 150-183 width.

Show 6 photos

Canopy Deluxe, Balcony

1 King Size Bed

365 sqft

Balcony

x4

+

x3

More details

Canopy Deluxe Room With Balcony is 366 square feet and includes a king-size bed 150-183 width.

Show 6 photos

Canopy Deluxe, King

1 King Size Bed

+

More details

CANOPY DELUXE ROOM, 39SQM/55 HDTV/MINI BAR/ESPRESSO MACH/SAFE, SEP BATH-SHOWER REMOTE CONTROL CURTAINS WIFI

Show 6 photos

Canopy Loft, King

1 King Size Bed

+

More details

KING CANOPY LOFT, 75SQM/SPLIT LEVEL/CANOPYSOCKS/MINIBAR/55 HDTV, SEP BATH-SHOWER FLOOR-TO-CEILING WINDOWS WIFI

Show 6 photos

Canopy, King, Lake View

1 King Size Bed

+

More details

CANOPY DELUXE LAKE VIEW ROOM, 37SQM/55 HDTV/MINI BAR/ESPRESSO MACH/SAFE, SEP BATH-SHOWER REMOTE CONTROL CURTAINS WIFI

Show 6 photos

Deluxe, Balcony

1 King Size Bed

550 sqft

Balcony

Tea/Coffee maker

+

More details

The spacious double room provides air conditioning, a tea and coffee maker and a balcony.

Show 6 photos

Loft

1 King Size Bed

810 sqft

Tea/Coffee maker

x4

+

x3

More details

The triple room features air conditioning and a tea and coffee maker. The unit has 1 bed.

Show 7 photos

Premium

1 King Size Bed

615 sqft

Tea/Coffee maker

+

More details

The triple room offers air conditioning and a tea and coffee maker. The unit has 1 bed.

Show 5 photos

King Room, Accessible

1 King Size Bed

35 sqft

Wifi

Minibar

x4

+

x3

More details

KING ACCESSIBLE ROOM, 37SQM/WHEEL CHAIR ACCESSIBLE/ROLL-IN SHOWER, 55"HDTV/ESPRESSO MACH/SAFE/WIFI/MINI BAR

Show 4 photos

Canopy Deluxe, Twin

1 Twin Bed

+

More details

TWIN CANOPY DELUXE ROOM, 47SQM/55 HDTV/MINI BAR/ESPRESSO MACH/SAFE, SEP BATH-SHOWER REMOTE CONTROL CURTAINS WIFI

Show 4 photos

Canopy Deluxe, City View

1 King Size Bed

City view

Private Bathroom

Refrigerator

Air conditioning

+

More details

Indulge in the stunning city view from your Deluxe Canopy Room with a plush King size bed for 2 adults and 1 child. Enjoy the comfort of air conditioning and a private bathroom with free toiletries.

Guest reviews

8.5

95 reviews

Categories of assessments

Cleanliness

Comfort

Location

Facilities

Staff

Value for money

Featured reviews:

🇹🇭

Bell

8.2

November 2023

The room is spacious and spacious. The hotel itself is located in a good location. You can access many streets by walking in a short distances from the hotel.

The hotel charges a very high deposit when check-in (almost one-third of the total price) The staff informed me that if you pay by card, you have to wait up to 7 days after check-out until you get the deposit back. HOWEVER, they also informed me that I should pay by Alipay as it only takes 2 hours to get the deposit back after check- out. I paid the deposit by Alipay as they said but I still have not got the money back anyways :(

🇭🇰

Karmen

8.2

January 2024

The room was cozy and clean. The staffs were friendly and helpful. The location of the hotel was good. You can walk to the west lake. We got welcome drinks at the bar and the waiters were all very kind.

The service in the restaurant (breakfast) was average. The area of the lobby was quite windy and cold. Room was a bit small and no view at all. There isn't any luggage stands / racks inside the room and you need to put your luggage on the floor to unpack.

🇺🇸

Ying

10

December 2023

Great location, great staff. Joey, the hotel manager, was extremely helpful in getting us a free upgrade to the king loft with other amenities. Kids loved the two floors and we enjoyed the huge living room too! Will definitely book again!

The day we checked in, there was some construction right next to the hotel and we could hear the drilling during the day, but the work stopped a day later so everything was fine.

🇲🇾

Chin

8.2

December 2023

Modern Design Hotel, faciliate all very good with Dyson hair dryer in toilet.

It was difficult to get to the hotel, the location map showed the checkpoint area incorrectly from subway. resulting in us walking an hour to get into the hotel sometime in winter -1'c and seek for 5 peoples how to get to.

🇸🇬

Cindy

9.1

November 2023

Its a relatively new and trendy hotel. Location is perfect, 10mins walk from West lake/shopping area. Service is impeccable, everyone is friendly and helpful. Room is equipped with smart roller blinds, Nespresso, Dyson hair dryer. Enjoyed our stay here.

Room can be a little dim.

🇸🇬

Thian

8.2

December 2023

It is located in a quiet location of the city. The West Lake and the nearby shopping centres are all within walking distance. Excellent in term of location.

The room is rather small for 2 people, an adult and a teenager. No nice view from the window. I am not sure we could see the West Lake from the hotel.

🇦🇺

Kok

9.1

November 2023

The great ambience and modern facilities; plus the free beverage in the afternoon after returning home from a day out touring was an extra-nice nice touch!

The temperature cannot be adjusted in the room… it malfunctioned and the room became too hot!

🇸🇬

Tong-earn

9.1

November 2023

Friendly staff. Helped us when our Alipay had problem with our taxi booking. Her name is Iris Li Pin. She deserves recognition. Also liked the hair dryer, toilet and shower.

Only one chair. Lifts a bit too dimly lit.

🇦🇷

Lucrecia

9.1

December 2023

Beautiful Design, modern style, and big bedrooms.

Breakfast had few international options. Staff dont speak good English. Very difficult to understand.

🇸🇬

Janin

9.1

November 2023

Very comfortable room. New building. There’s Dyson hair dryer! 😄godsend. Room big.

Location not super central but short walk from west lake which is good. Away from the crazy crowds.

Points of Interest Around Canopy by Hilton Hangzhou West Lake

Attractions

Qinghefang Ancient Street

0.8mi

Museum of Traditional Chinese Medicine (Hu Qing Yu Tang)

0.9mi

West Lake (Xi Hu)

1.1mi

Solitary Hill (Gu Shan)

1.3mi

Leifeng Pagoda

1.6mi

Red Carp Pond

2.1mi

China National Silk Museum (NSM)

2.1mi

Six Harmonies Pagoda (Liuhe Pagoda)

2.4mi

Hangzhou Botanical Garden

2.6mi

Meijiawu Tea Village

2.9mi

Lingyin Temple

3.8mi

Fei Lai Feng (Flying Peak)

3.9mi

Qiantang River Bridge

4.3mi

National Tea Museum (Zhongguo Chaye Bowuguan)

6.2mi

Restaurants

Nettare餐酒吧

Cuisines

  • European

Ambiances

  • Modern

Amenities of Canopy by Hilton Hangzhou West Lake

Free parking

Restaurant

Free wifi

Room service

Fitness center

Meeting/Banquet facilities

Air conditioning

Bar

Sun deck

Tour desk

Parking On Site

Terrace

24-hour front desk

Non-smoking rooms

Kitchenware

Wheelchair accessible

Elevator

Kids' meals

Garden

Free toiletries

Stay rules - Canopy by Hilton Hangzhou West Lake

  • Check-in / Check-out

  • Pets

  • Internet

  • Age restrictions

  • Parking

  • Reservations

  • Children and beds

  • Cards accepted at this property