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+1-833-728-204195 reviews
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$113No. 2 Guohuo Road, Hangzhou, 310001, China
Reservations:
+1-833-728-204195 reviews
1/39
Free parking
Restaurant
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Welcome to Canopy by Hilton Hangzhou West Lake, a plush 5-star retreat that invites travelers to bask in the beauty of Hangzhou. Located just 4.7 kilometers from the bustling city center, our hotel offers a serene escape without sacrificing convenience. With prices starting at only $113, you can treat yourself to a memorable stay in a stunning city known for its picturesque landscapes and rich culture.
Dive into comfort with our array of featured amenities! Start off your day with a delicious meal at our on-site restaurant, then kick back and enjoy free Wi-Fi as you plan your adventures. Want to unwind? Take benefit of our fitness center or simply chill out on our sun deck with a refreshing drink from the bar. And if you’re traveling with little ones, our kid-friendly meals are sure to keep the whole family satisfied while you relax in the lush garden surroundings.
Don't just take our word for it—our guests have shared 95 glowing reviews highlighting the warm hospitality and fantastic amenities that make our hotel truly special. Whether you’re hosting a meeting in our banquet facilities or exploring the wonders of Hangzhou, our 24-hour front desk and dedicated tour desk are here to ensure your experience is unforgettable. So pack your bags and get ready for a fun-filled adventure at Canopy by Hilton Hangzhou West Lake!
As the sun sets and the lights begin to twinkle across the West Lake, immerse yourself in the delightful dining experience at our on-site restaurant, Nettare餐酒吧. With a modern ambiance and a menu that celebrates the best of European cuisine, every meal becomes a culinary adventure! Whether you opt for a hearty brunch or a romantic dinner, our chefs utilize the freshest ingredients to craft dishes that dance on your palate. So, prepare your tastebuds for an unforgettable gastronomic journey right in the heart of your cozy retreat!
After indulging in delectable meals, why not toast to your wonderful stay with a refreshing drink at our stylish bar? Imagine lounging on the sun deck, drink in hand, while the gentle breeze sweeps through the garden — it’s a perfect way to unwind after a day of exploring Hangzhou. And for those who enjoy staying active, make sure to head over to our fully equipped fitness center, where you can work up a sweat before getting back to the adventure. With options aplenty, whether it’s relaxation or rejuvenation, you’ve found your oasis at Canopy by Hilton Hangzhou West Lake!
Additionally, our range of rooms is designed to cater to every traveler’s needs. Choose from our cozy Canopy King room or treat yourself to the luxury of a Canopy Premium suite, which offers a spacious retreat after a day of discovery. Each accommodation option is equipped with modern amenities and stylish decor, ensuring a comfortable stay for you and your family. With the stunning Lake View options available, watching the sunrise as you sip your morning coffee will soon become a cherished routine. So go ahead, embrace the charm of Hangzhou, and let Canopy by Hilton be your unwinding sanctuary!
Closest airports
Hangzhou Xiaoshan International Airport
16.3miFree parking
Restaurant
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Kitchenware
Wheelchair accessible
Elevator
Kids' meals
Garden
Free toiletries
Show 6 photos
Canopy Deluxe, Lake View
1 King Size Bed
400 sqft
x4
+
x3
More details
Canopy Deluxe Lake View Room is 398 square feet and includes a king-size bed 150-183 width.
Show 7 photos
Canopy Premium, King
1 King Size Bed
615 sqft
x4
+
x3
More details
King Canopy Premium Room is 614 square feet and includes a king-size bed 150-183 width.
Show 6 photos
Canopy Deluxe, Balcony
1 King Size Bed
365 sqft
Balcony
x4
+
x3
More details
Canopy Deluxe Room With Balcony is 366 square feet and includes a king-size bed 150-183 width.
Show 6 photos
Canopy Deluxe, King
1 King Size Bed
+
More details
CANOPY DELUXE ROOM, 39SQM/55 HDTV/MINI BAR/ESPRESSO MACH/SAFE, SEP BATH-SHOWER REMOTE CONTROL CURTAINS WIFI
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Canopy Loft, King
1 King Size Bed
+
More details
KING CANOPY LOFT, 75SQM/SPLIT LEVEL/CANOPYSOCKS/MINIBAR/55 HDTV, SEP BATH-SHOWER FLOOR-TO-CEILING WINDOWS WIFI
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Canopy, King, Lake View
1 King Size Bed
+
More details
CANOPY DELUXE LAKE VIEW ROOM, 37SQM/55 HDTV/MINI BAR/ESPRESSO MACH/SAFE, SEP BATH-SHOWER REMOTE CONTROL CURTAINS WIFI
Show 4 photos
Canopy Deluxe, Twin
1 Twin Bed
+
More details
TWIN CANOPY DELUXE ROOM, 47SQM/55 HDTV/MINI BAR/ESPRESSO MACH/SAFE, SEP BATH-SHOWER REMOTE CONTROL CURTAINS WIFI
Show 4 photos
Canopy Deluxe, City View
1 King Size Bed
City view
Private Bathroom
Refrigerator
Air conditioning
+
More details
Indulge in the stunning city view from your Deluxe Canopy Room with a plush King size bed for 2 adults and 1 child. Enjoy the comfort of air conditioning and a private bathroom with free toiletries.
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Canopy Suite
1 King Size Bed
665 sqft
x8
+
x5
More details
King Canopy Suite is 667 square feet and includes a king-size bed 150-183 width.
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Deluxe, Balcony
1 King Size Bed
Kitchen
Balcony
Free wifi
Microwave
+
More details
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Suite
1 King Size Bed
Kitchen
Free wifi
Microwave
Minibar
+
More details
Show 6 photos
Deluxe, King
1 King Size Bed
Free wifi
Minibar
Flat-screen TV
Tea/Coffee maker
+
More details
8.5
95 reviewsCategories of assessments
Cleanliness
Comfort
Location
Facilities
Staff
Value for money
Featured reviews:
🇹🇭
Bell
8.2
November 2023
The room is spacious and spacious. The hotel itself is located in a good location. You can access many streets by walking in a short distances from the hotel.
The hotel charges a very high deposit when check-in (almost one-third of the total price) The staff informed me that if you pay by card, you have to wait up to 7 days after check-out until you get the deposit back. HOWEVER, they also informed me that I should pay by Alipay as it only takes 2 hours to get the deposit back after check- out. I paid the deposit by Alipay as they said but I still have not got the money back anyways :(
🇭🇰
Karmen
8.2
January 2024
The room was cozy and clean. The staffs were friendly and helpful. The location of the hotel was good. You can walk to the west lake. We got welcome drinks at the bar and the waiters were all very kind.
The service in the restaurant (breakfast) was average. The area of the lobby was quite windy and cold. Room was a bit small and no view at all. There isn't any luggage stands / racks inside the room and you need to put your luggage on the floor to unpack.
🇺🇸
Ying
10
December 2023
Great location, great staff. Joey, the hotel manager, was extremely helpful in getting us a free upgrade to the king loft with other amenities. Kids loved the two floors and we enjoyed the huge living room too! Will definitely book again!
The day we checked in, there was some construction right next to the hotel and we could hear the drilling during the day, but the work stopped a day later so everything was fine.
🇲🇾
Chin
8.2
December 2023
Modern Design Hotel, faciliate all very good with Dyson hair dryer in toilet.
It was difficult to get to the hotel, the location map showed the checkpoint area incorrectly from subway. resulting in us walking an hour to get into the hotel sometime in winter -1'c and seek for 5 peoples how to get to.
🇸🇬
Cindy
9.1
November 2023
Its a relatively new and trendy hotel. Location is perfect, 10mins walk from West lake/shopping area. Service is impeccable, everyone is friendly and helpful. Room is equipped with smart roller blinds, Nespresso, Dyson hair dryer. Enjoyed our stay here.
Room can be a little dim.
🇸🇬
Thian
8.2
December 2023
It is located in a quiet location of the city. The West Lake and the nearby shopping centres are all within walking distance. Excellent in term of location.
The room is rather small for 2 people, an adult and a teenager. No nice view from the window. I am not sure we could see the West Lake from the hotel.
🇦🇺
Kok
9.1
November 2023
The great ambience and modern facilities; plus the free beverage in the afternoon after returning home from a day out touring was an extra-nice nice touch!
The temperature cannot be adjusted in the room… it malfunctioned and the room became too hot!
🇸🇬
Tong-earn
9.1
November 2023
Friendly staff. Helped us when our Alipay had problem with our taxi booking. Her name is Iris Li Pin. She deserves recognition. Also liked the hair dryer, toilet and shower.
Only one chair. Lifts a bit too dimly lit.
🇦🇷
Lucrecia
9.1
December 2023
Beautiful Design, modern style, and big bedrooms.
Breakfast had few international options. Staff dont speak good English. Very difficult to understand.
🇸🇬
Janin
9.1
November 2023
Very comfortable room. New building. There’s Dyson hair dryer! 😄godsend. Room big.
Location not super central but short walk from west lake which is good. Away from the crazy crowds.
Attractions
Qinghefang Ancient Street
0.8miMuseum of Traditional Chinese Medicine (Hu Qing Yu Tang)
0.9miWest Lake (Xi Hu)
1.1miSolitary Hill (Gu Shan)
1.3miLeifeng Pagoda
1.6miRed Carp Pond
2.1miChina National Silk Museum (NSM)
2.1miSix Harmonies Pagoda (Liuhe Pagoda)
2.4miHangzhou Botanical Garden
2.6miMeijiawu Tea Village
2.9miLingyin Temple
3.8miFei Lai Feng (Flying Peak)
3.9miQiantang River Bridge
4.3miNational Tea Museum (Zhongguo Chaye Bowuguan)
6.2miAttractions
Qinghefang Ancient Street
0.8miMuseum of Traditional Chinese Medicine (Hu Qing Yu Tang)
0.9miWest Lake (Xi Hu)
1.1miSolitary Hill (Gu Shan)
1.3miLeifeng Pagoda
1.6miRed Carp Pond
2.1miChina National Silk Museum (NSM)
2.1miSix Harmonies Pagoda (Liuhe Pagoda)
2.4miHangzhou Botanical Garden
2.6miMeijiawu Tea Village
2.9miLingyin Temple
3.8miFei Lai Feng (Flying Peak)
3.9miQiantang River Bridge
4.3miNational Tea Museum (Zhongguo Chaye Bowuguan)
6.2miAirports
Hangzhou Xiaoshan International Airport
16.3miNettare餐酒吧
Cuisines
Ambiances
Free parking
Restaurant
Free wifi
Room service
Fitness center
Meeting/Banquet facilities
Air conditioning
Bar
Sun deck
Tour desk
Parking On Site
Terrace
24-hour front desk
Non-smoking rooms
Kitchenware
Wheelchair accessible
Elevator
Kids' meals
Garden
Free toiletries
Accessibility
Wheelchair accessible
Activities
Bar crawls
Bicycle rental
Bike tours
Happy hour
Themed dinners
Bathroom
Bathrobe
Bathtub or shower
Free toiletries
Hairdryer
Private Bathroom
Shower
Slippers
Toilet
Toilet paper
Towels
Bedroom
Alarm clock
Linens
Wardrobe or closet
Business Facilities
Meeting/Banquet facilities
Cleaning Services
Daily housekeeping
Dry cleaning
Ironing service
Laundry
Suit press
Food & Drink
Bar
Breakfast in the room
Coffee house on site
Kids' meals
Minibar
Restaurant
Tea/Coffee maker
Wine/Champagne
Food & drink safety
Breakfast to-go containers
Delivered food covered securely
Food can be delivered to guest accommodation
Front Desk Services
24-hour front desk
Baggage storage
Concierge
Currency exchange
Express check-in/out
Tour desk
General
Air conditioning
Designated smoking area
Elevator
Facilities for disabled guests
Family rooms
Heating
Non-smoking rooms
Room service
Smoke-free property
Internet
Free wifi
Kitchen
Cleaning products
Coffee machine
Dishwasher
Kitchenware
Microwave
Refrigerator
Living Area
Desk
Sitting area
Media & Technology
Cable channels
Flat-screen TV
Radio
Telephone
TV
Video
Outdoors
Garden
Sun deck
Terrace
Parking
Free parking
Parking On Site
Room Amenities
Clothes rack
Socket near the bed
Sofa bed
Safety & security
24-hour security
CCTV in common areas
Fire extinguishers
Safe
Security alarm
Smoke alarms
Safety features
First aid kits available
Services
Wake-up service
Wake-up service/Alarm clock
Spa
Fitness
Fitness center
View
City view
From 15:00
Guests are required to show a photo identification and credit card upon check-in
Until 12:00
Pets are not allowed.
Wired internet is available in all areas and is free of charge.
Age restriction may apply
Free public parking is available on site (reservation is not needed).
Reservations
Call us for our best daily rates
+1-833-728-2041Child policies
Children of all ages are welcome.
Children 18 and above will be charged as adults at this property.
To see correct prices and occupancy info, add the number and ages of children in your group to your search.
Crib and extra bed policies
No capacity for extra beds or cribs.
Mastercard,
Visa,
American Express,
JCB,
Cash only,
UnionPay debit card,
UnionPay
This property accepts cash.
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