The buffet was a bit simple, and people serving you felt too intrusive when you were getting food at the buffet. The food selection could’ve been better for the standard of the hotel.

The hotel is nice and new. It has comfy rooms, a good swimming pool area, and a great restaurant. It is strategically located and offers everything needed to have a pleasant stay. I want to mainly recognize the people´s attitude as there is an excellent service from the check-in.

There is not much to say here, but the pillows could be improved. Those were not as new and comfortable as the bed was.

Very comfortable beds and clean rooms. Nice air conditioning.

This isn’t a 5 star hotel but it’s a nice hotel. No way it’s 5 star though. We were asked to leave the sauna and jacuzzi for not booking to use them which is crazy. There were no other free bookings for our stay. The gym is very basic and the cleaning staff constantly walked in and out because their store cupboard is in there. A private party at the pool went very late playing ridiculously loud music so we couldn’t sleep until after midnight.

Breakfast was very good, the room was comfortable, the AC was good. Well-equipped gym. The pool and the terrace are great with beautiful views of the city, to the sea on one side and the river on the other side. Great location, great design.

The halls in the hotel smell damp. The hotel is trying to fix the issue with air purifiers, but without air flow (there are no functional windows) it is hard to counteract the Caribbean humidity.

Nice and clean new hotel, friendly reception (especially Paulo was amazing), quiet rooms and very fast and functional wifi (I was remote working).

Some things were lacking for a five star hotel: breakfast was not very creative or varied, towels missing at gym, you could only use the spa for 30min after a massage, concierge service did not take luggage up to room, no room service, not enough sun beds.

Very good for its standard. The suite was modern and pretty.

Unfortunately, the door was not opening because it had not been revised and the locker was out of battery so the keypass did not work. Then I had to ask for a bath robe and slippers because they were not in the room which I think should be a mere standard when you book a suite in this kind of hotel standing.

Friendly staff, beautiful decor, clean and comfortable rooms, great service overall. Great selection at breakfast. Also great location.

There's not much I didn't like. Check in was a bit lengthy, but I don't know if that's the norm in Colombia. Beds were twinsized, but I knew that beforehand. I wish they had a microwave in the room. The shower door would not stay closed, so floormat got drenched

Breakfast was amazing, and service was top-notch. The pool was beautiful, with an amazing view. I also loved that almost every part of the hotel was photo-op worthy, and I wash I was there for a longer time to take advantage of all the hotel had to offer.

There was a miscommunication with the airport shuttle and I was waiting at the airport for almost an hour, because they wouldn’t even answer the phone. When I got there, they apologized and tried to find out what happened, but at that time I just wanted to check-in and go to my room :/

The location was great, staff and facilities were great

Although the breakfast was good it was the same every day, the pillows were too soft, this is just personal preference other than that it was a great stay

Nice hotel with a swimming pool and a small gym. Breakfast was good but really not a lot of healthy choices other than the fruit which was very good and plentiful.

Internet could have been better. Also nice a great location for walking around.