Our stay was very comfortable and had spa facilities included in the price. There is ample space in the lobby as well as the dinning area was big enough. Breakfast was top notch to say in short Swimming pool was big enough and clean. Shower rooms, sauna and steam bath was nice as well. There was a kids play area and many recreational activities were planned for them.

Rooms could have been bigger that would have made it a sweet deal. If you are planning to stay with kids the expect the room to feel a bit cramped. The terrace attached to the room needs maintenance and the railings are very rusty. Also if they can arrange some pickup service may be at specific time for the tourist who plans to comes by public transport as the approach road is steep enough if you have luggage with you.

The hotel is very nice. It is close to the city centrum so it is fine to reach by foot. If you go by car, the hotel has a parking space which they charge you a few euros per day. In the city centrum is also easy to park (You can pay on your mobile phone and it is not expensive). The breakfast and dinner were included. The buffet has a good variety of food and the food is good. We spend the Christmas night there as well and it was a very good experience. Good food, drinks, music were all included. The hotel is close to the ski station and there are a lot of sky schools for beginners.

Location is great, close to hiking routes. Staff is helpful, everything is clean. We loved the free table football. The pool has a time period when children are not allowed in the swimming pool, which is a very good idea - some guests did not want to respect this, but the staff managed well.

The wellness area is quite small, and can be very crowded. A cleaning lady entered our room without any warning, and despite having the "Do not disturb" sign on our door handle. Luckily, we were just having lunch, but this could have ended in a very awkward situation...

We were really impressed by the quality of food. Especially the dinner buffet was amazing. Broad selection, high quality. Very pleasantly surprised by the focus on healthy food. Also the playroom for kids and toddlers was greatly appreciated. And our 3yo toddler loved the leaving gift bag he received...very nice touch :)

All in all, our stay was amazing from start to finish. Things we didn't like were just minor...for example no fresh water in our room upon arrival. Not much info provided upon check-in re facilities, breakfast, spa, dinner, etc.

I liked the location of the hotel which is close to the park entrance. The room was clean, quiet and it had a balcony with forrest view. Unlimited wellness was great for relaxing after the hike. Free parking in front of the hotel was great too.

I am little disappointed about the wellness - the relax room is not really relaxing because you can hear all the noise from the showers and people passing to sauna. The wellness showers and changing rooms smelled funny which made me just quickly pass by and shower in the room instead. Also, if you are looking forward to enjoy jackuzzi be ready for a long time of waiting - max 4 people fit in and other guests are occupying it for more than hour without any problem.

The shower was big, the bathroom was amazing. Everything was super clean. Hotel was also very quiet after 21-22:00.

I did not like that I didn't have a thermostat in my room to set my desired temperatures. I do not want to test every setting on the heater to see which one is right. A simple temperature change should be an option.

+ Good wellness available to all guests + Breakfast with variety of choice +/- Reasonable value for money

- We were in the hotel for 4th time, this time we got a room on the first floor with direction to the main entrance. It was very noisy, thus not very comfortable.

Competent and friendly staff (thank you!), the great choice of food for breakfast and dinner (the vegan options at dinner were a super nice surprise), wifi faster than in most large hotels, short walking distance to the nearest cross-country skiing route

all was fine

The location is very good. We appreciated the ski bus. Spa area was good, although the swimming pool was really cold.

Food was very average, breakfast was still ok but we really didst like dinners at all. But i admit that's not easy to fit into taste with so many guests.

Breakfast and dinner were delicious and the choice was rich. Ski rental in the hotel very convenient. Temperature in the room was quite comfortable (in February).

We ran out of shower gel and it was not refilled after the room cleaning, though it was shortly done after we asked at the reception.