We have arrived late during the night but the receptionist was waiting for us and she was very nice. She unlocked the parking space for us. We needed to book 2 additional nights and it was arranged without any issue. We booked the room for two adults and two kids via Booking.com (one child 5 years old and the second child almost 2 years old) but finally only one child appeared in the booking at the hotel, so we got a room where there were only two large beds and one small bed for the toddler. But the receptionist arranged a larger room with 3 large beds for us immediately without any additional cost. GREAT JOB!

The rooms were clean, renovated, clean sheets, comfortable beds, excellent location. There is a shopping mall next to the hotel. The staff were very accommodating.

We came during spring, so we didn't need air-conditioning, however during hot summers that can be an issue. The doors are very thin, and you can hear everyone in the corridor. Towels were not changed during the stay, though not a big deal for a three nights stay. The safes are new and nobody knows exactly how to use them, so we weren't able to use them even after the lady from the reception came and tried to show us how to use them. If you make a mistake using the safe it will start beeping very loud for a few minutes. The rooms are not properly ventilated when empty, so some mold grew inside one of the room's wardrobe. The rooms are not equipped with kitchenettes or electric kettle.

A very cozy place near to city center, shops and restaurant. Room was warm and clean, well equipped. There is an option to reserve a parking place and restaurant served tasty and various breakfast. On the plus side, there is nice and helpful staff. I recommend this place in Zlin!

Exceptionally friendly staff that really helped us a lot during the stay and unlike most people in the area they spoke quite good English. The room was clean and comfortable.

I stayed one night, the room was big and clean. Breakfast is more or less common to this category of hotels. The ladies at the reception are very nice and helpful.

Maybe the layout of the hotel.

Room was good, clean. Parking in front of hotel for 4 euro. Restaurant available.

Breakfast starts only at 08h30 but so if you need leave earlier hotel can prepare package with sandwiches for you.

The room was very clean and comfortable. The location is also very convenient and close to city center.

The only issue was that the building didn’t have elevator which caused difficulties with the large suitcases.

Great location, nice staff, cosy rooms. I liked the big bedroom and loads of storage space. The reception even had things like toothbrushes and snacks.

Quite expensive for the city—you can definitely get a cheaper stay. I didn’t like the bedsheets, but that’s just a matter of preference.

The breakfast was pretty good. The location is pretty much perfect, just about 5 minutes from the centre. Very friendly staff, too.

A very clean and comfortable hotel with a good breakfast.