Nice old hotel with several wings and multiple corridors. It's well refurbished with a pleasant balance between old charm and a few modern fittings. The lobby and dining room are great and cozy. It's close to the center and provides sufficient parking opportunities (not gratuitous though) in the vicinity.

Everything has been standardized to match the 3/4 stars status, but as could/should be expected with an old building such as this one most corridors, rooms and halls are uneven and a bit run down. So I found it a bit expensive for what it actually was - on the other hand, it's quite charming and laid back.

Location, very near of everything in Aalborg. Good and easy access parking. Good breakfast. The room had more space then I expected, was comfy.

It must have the oldest elevator i have seen in my life. Also the oldest charging ports for electric vehicles i ever seen, that one need an upgrade, there are plenty of solutions connectws to parking apps nowadays plus the ones they got look dangerous to use..

It was easy to book, with no hidden prices and free cancellation. Staff were helpful and polite, and breakfast was excellent. The room was clean and well ventilated. Staff warned us about some nearby noisy roadworks but we never heard a thing.

My only slight disappointment was that there was no tea and coffee in the room. There was tea and coffee available in the main reception, but given we were on the 5th floor it was a little far to go!! However I didn't ask about it, and it is very possible that if I had asked, then it may have been provided. We got by without.

The location is pretty amazing! At the other corner of the popular Friends café !!! The room was pretty great, all new ! The breakfast was also awesome! Nice terrace for smokers also!

The noise was INSANE !!! Until 4:00am people were pounding doors and windows and shouting - we barely slept. Also, we asked for a double bed and we got twin beds which apparently was 'what booking.com means by large bed' as they told us at the reception ... Not very Covid safe, but safe enough. No view at all from the room (only the window across) but much like so that was fine.

Was a great place to explore the west side of Denmark especially if you are into History - Great place to visit Jutland and the Sea War Museum - there is a lot of recent history on the Jutland coast that we should all learn from.

Nothing to dislike other than it could do with a tidy up outside. a lick of paint wouldn't go amiss.

Friendly reception and secure parking. The room was very hot - they'd left the curtains open on a very sunny day in a room with large windows. Thankfully it had a balcony and a door I was able to leave open until the room cooled down.

It would have been handy to have instructions on accessing the parking sent in advance.

The central location is fantastic. The airport bus stops almost outside. It is a short walk to the bus and train stations. The shops are close by. So is the Limfjord, which is great to walk alongside. The staff were very friendly and extremely helpful. Good breakfast.

It was very dated. There were trailing electrical wires in the room. There were no tea making facilities in the room, only at reception. The bathroom could do with a makeover: there were some chipped tiles and mildew stains in the silicone and grout around the bath. The black toilet seat wasn't attractive.

Breakfast was good. Staff was very friendly, helpful and accommodating. The room was in good condition with all the necessities.

Walls are thin as paper - you could hear every little thing the neighboring guess was doing, which is not great when one side has a crying baby and the other is doing no 2 in the bathroom.

Location is central. Train station 10 minutes walking. Centre only 3 minutes. Clean room on the back on 5 th floor, so it was not noisy. Luckily window could open for fresh air. Excellent wifi. Breakfast was good. Staircase and elevator. Friendly staff

The reception area and breakfast room are not cosey

Very nice stay at Helnan Phønix Hotel. I really liked the renovated touch together with details from the past. Color choices were nice and soothing. The parking facilities are great and location in town is perfect!

I would appreciate an upgraded bathroom to match the nice room and colors. The shower could absolutely be improved.