Room was very clean, but already a little bit outdated. Nevetheless a nice panoramic view - direction city/airport. Breakfast was fantastiv. Fresh fruits and variety of hot and cold meals.

No USB-chargingspot in room. Hairdryer and showerhead in bathroom are old and not very comfortable to use (shower head fixed to the wall, without).

The whole reception is beautiful. The restaurant offering works marvelously and the fitness center is quite complete. The staff looks for a great stay of their guests, always attentive to any detail

The room decoration doesn't fit the reception area (nothing problematic, but quite a contrast). There was one night in which the restaurant staff was completely off and didn't offer a good service - The hotel staff later tried to compensate for that, which is nice.

Breakfast was great, the coffee generally excellent although it varied from pot to pot, the staff bent over bakeward, the food was good, the service was spectacular, the pool was a treat, the exercise room was amazing view of the city.

Crime is so bad in Guayaquil we had to hire security to cross the street, escort us to the ATM, my wife paid a hotel driver $25 to stay with her at the marcado.

Great airport transfers by hotel taxi for $5. Hotel taxi's to anywhere in the city for $5. Shopping next to hotel, great steakhouse across street by the Hilton. A lot of ATM's by the hotel. Shares space with the Canadian Consulate. Buffet breakfast was outstanding.

Be sure you let them know if you want to charge to your room.

Food was great, breakfast too. Excelente front desk, room attention.

The pool was with insects, the phone in the pool area was broken, so was in gym... I had to go all wet to the laundry room, to ask for towels and drinks. Also in the pool area had to ask and wait for the lights in the bathrooms to be turn on. :/ In the room the curtain were broken and light came through at 6 o'clock. And the parking tickets dispenser wasn't working either.

it was amazing layout, the restaurant has the best service and Gourmet cuisine? but of all it was the outstanding unforgettable service with so much love and care.

just the vanity faucet needed some adjustment for hot water, vanity counter will benefit with some extra space to accommodate toiletries, other than that it was great

Very comfortable hotel with excellent staff, nice restaurant and a good bar very near to the airport. There is a nice shopping center very close to hotel as well.

Everything was great!

Excellent hotel. Extremely clean and very safe. Very nice restaurant. Located beside a large modern shopping mall - with ATMs inside . Excellent option especially for foreign tourists transiting to the Galapagos. Airport pickup essential .

The hotel was clean and the staff were very pleasant. The garage was a little tight for parking but served its purpose.

The food at the restaurant was just average.

The staff it was very friendly since my arrival. Room service was excellent.

On my floor it was a guest that smoke a lot and the smell of cigarette was very strong in the hallway and even in my room i don't understand how can that happened in a hotel like this. I was there for 4 nights and everyday was the same. I hope the hotel tale that in consideration.