Once arrived the check-in process is finished within minutes, Mr. Mohamed at the front desk was very helpful, decent we would like to thank him, he also upgraded our room which was very cool and nice. The room was very clean. Heated pool indoor, is good but small; however the outdoor pool was very good although the water was cold but you would like swimming in it. The beach is 5 minutes walking, but there is a golf car ride service. The staff were very helpful and decent.

The restaurant as for the breakfast, it was okay, but the bakeries wasn’t good at all. The dinner, it was fine, but could be better when it comes to the quality of the food!

Exceeded my expectations to be honest, an enjoyable stay with my family. Overall review score 8.5/10. My detailed review: Cleanliness: 9/10 The room cleanliness is very good, as well as the hotel. Room: 10/10 The room is spacious with enough space to sleep, relax and just sit. Same as the balcony which in our case was overlooking the pool and sea from the side. The bathroom is well-maintained and nicely decorated Staff: Staff are helpful and the animation team is energetic, especially with kids at night!. My kids had fun and they even receives mini Ramadan lamps from the animation team. Aqua park: 9/10 for the price, they have 3 medium-sized slides and nice aqua play area for younger kids along with 2 smaller slides along with other kids. Pools: Many nice pools, but the heated one was indoor and very small, so 7/10 Food: was good enough for the price, food tasted like home-cooked meals, which is good. Quality and taste is good. You can also order food and it is delivered to you wherever you are sitting or in your room, the prices are good and quality is decent. 8/10 Beach: The rocky Beach is a bit far (5-6 minutes walk) but you can also ask for a golf cart to get you there. Seating on the beach is nice and well-maintained

Price: I paid almost 80% extra because the hotel charged me during EGP floating day, and they decreased their prices in booking. I called and tried to ask for help but they were not keen on helping, but I will not let that affect my review because my family enjoyed the trip. But this part deserves 2/10! Pools: The heated one was indoor and very small, so 7/10 Aqua park: I just wished they would heat the water, just a “bit”. Staff: Some staff in the buffet just needs more training to deal with the customers. 9/10 Cleanliness: 9/10 The room cleanliness is very good, as well as the hotel, just one or two bathrooms at the hotel like beside the “La Pergola” need more care

The place is very nice for a family vacation , excellent for kids

The beach is kind of far away and rocky , not good for swimming They used boycotted products like nescafe , i didn't like that

Everything was amazing. Facilities, pools, aqua and the beach. There is a very large pool extending across all the hotel and there is another indoor and heated one. Kids pool is nice too. Golf cart is available for free between the hotel and the beach if you dont want to walk. The hotel is very clean and spacious. The room is neat, clean and spacious too.

Food variety and taste in breakfast and dinner are ok, but not the best out there. Animation shows was ok, but not the best amusing.

The cleanliness of the room and availability of essential amenities are noteworthy, and the staff is cordial and contributes to a pleasant atmosphere. Additionally, the property features a dedicated area for children, including an aqua park and mini swimming pool. The entertainment group is also commendable, providing a lively ambiance. While the breakfast and dinner offerings meet expectations, they may not be considered exceptional. Overall, the experience warrants a rating of 9 out of 10.

swimming pool is not heated 😩

Peaceful & spirtual experience all kindly staff from reception to pool guys especially Mr.Ahmed ❤️ restraunt is fabiulous delicious & fresh varieties of foods & drinks Aqua is amazing I'love repeating this experience again & again My rating is 9.5/10 ❤️❤️❤️❤️

Beach service only needs more attention from the staff Towels & sea guards shuld be available from 7 am

I liked everything the cleaning and the entertainment and the food was all very good and the staff was very friendly and nice thank you all it is a good experience 👍🤗

The sea and the pool the water was very cold inside them because the weather but they have a heated pool was very nice 👍

The reception team and lil staff were cooperative and helpful. The hotel was Clean with nice food presentation and taste . Nice basin , nice covered basin.

The beach is far away from the hotel and is not suitable for enjoying the day away from basin.

We liked almost everything. The hotel is very easy to get to, the staff was very friendly, the rooms were very big, everything was clean, nothing was broken. The food was delicious. There was a program for the children. There was also a show for the adults in the evening. The gym, indoor pool and spa area were also very clean and nice. The beach is about 5-7 minutes walk away. You can also take a golf cart there. We will definitely come back.

1. The beach was very rocky. Of course, the hotel can't do anything about that, but it is very difficult to go swimming there. And then there are two small things that we noticed, but didn't bother us too much. 2. The choice of food was rather limited. But I have to say that the food that was there was very tasty. 3. The playground is too small for the number of children staying at the hotel.

It was a wonderful trip that exceeded expectations. Everything was very beautiful and the stay was enjoyable and comfortable. Everyone was helpful, especially Professor Abdul Rahman Hassan in the reception. Special thanks to him because I had a problem with accommodation. He solved it as quickly as possible. Anything I requested was fulfilled very quickly. Thanks to Professor Christine, who was all about it. Asking about our comfort and the animation team who entertained us throughout the stay. The view was wonderful, the songs that played at night were relaxing for the soul, and the food was beautiful and varied. Thank you. Special for Dolphin Restaurant, which entertained us with fish and seafood soup that exceeded expectations .The Aqua Park was very enjoyable for adults and children

The swimming pool for adults was beautiful, but it was all the same length. I wish it was a little less than 150 cm, so there would be some variation in length, for example, 120 and 130 cm. The beach was nice and the golf car service was very fast, but the beach is rocky and requires beach shoes