The Staff was very friendly and nice. Location is nice close to the sea, We had the suit and it included 2 bedrooms each one with private door and each room has it's own TV, fridge, kettle... so it was nice not to interrupt the other room if we needed something

The sink in the bathroom was leaking and there was no tool to use to wipe the leakage, I have informed the hotel to fix it but the message was not transferred between the shifts, anyway we stayed 1 night so it wasn't a big issue. The second point is , it would be nice to have some kind of brochure that includes what kind of activities to be done in the city.

variable and good food with excellent staff ,clean, fast and polite people's enjoyed to be there . the time for breakfast was perfect with perfect view of the sea, thanks for every thing

location of the room was perfect, the sea was very near from the hotel. I lost my mobile accessory and they kept it for me until they gave it back to me

The location of the place is awesome with a very beautiful roof/ cafeteria that overlooks the Mediterranean sea and the lovely facilities and restaurants in front of it.

1- I wish there were a kids area in the hotel. 2- I have never to Port Said before and it was written beach front, so I expected it is on the beach. However, it overlooks the sea, yet it the hotel gave me a pass into a private beach where it is not confined to the hotel residents.

For those who like spending time and staying up late at night in a variety of cafes, malls and recreational parks, Al Jawhara Hotel will be your preferred choice, with its privileged location within one of the most beautiful and famous streets of Port Said.The one for high class shopping areas.

The elevator is relatively small, but it is proportional to the small number of floors

friendly stuff , simple & tasty breakfast , I booked a suite, was spacious for small family , good location without access to beach

the suite wasn’t clean enough , the commode wasn’t clean at all , the floor was wet from cleaning , the reception’s toilet was extremely bad and have a very bad smell

staff is very helpful and friendly, house keeping is good. location is perfect.

Internet very very poor, the breakfast buffet is poor.

Great location.the room was very clean and the location from the roof was. Fantastic 😊 The beach and the garden front door the hotel

Friendly staff (Thanks for the guy of the reception, i dont know his name) Good breakfast In the Best location in portsaed Comfy bed

There is nothing to order from the cafe of the roof, even there was no waiter. I recommend to keep a waiter to serve drinks and different desserts and to put a TV. No entertainment at night, i recommend to manage for musical parties in the outdoor areas

good breakfast friendly reception staff (Omneia & Laila) Active house keeping supervisor (Aya) solved all requests. great view & roof top café shop

needs more bakery basket items avail natural butter flies shocker and air curtain is a must to install café shop Thursday entertainment sound is very loud and till 12 am is too much avail wipes or sanitizers on dinning tables soonest

The room was big with alot of facilities

The view, and we asked for blankets but they said there is no room service because they are sleeping and we can't get bkankets