The staff was amazing here! The overnight front desk, Chelsie was accommodating in many ways, especially my late check-in with small children. Her room choice was perfect for our family and her professionalism was unmatched! I thought she was a manager. Andre helped us in the day time ( we stayed for 3 days) and helped keep our experience top tier. I have found our family's new home away from home when in morrow.

This hotel was by far, THE SINGLE BEST HOTEL I'VE STAYED IN! this hotel, the staff, the accommodations, and the room are immaculately maintained. Michelle was so hospitable and great to talk to. What I love is the attention to detail and excellent customer service. The breakfast options are great, and they had Turkey Sausage (I don't eat Pork but, they do have pork as well). when I return to Morrow, this will be my first and only choice.

I didn't dislike anything about this hotel.

Loved the jacuzzi tub and the vegan places nearby. The beds were so comfortable we got some great sleep. The room stayed nice and cool. The breakfasts were amazing and delicious.

The housekeeping times weren't very clear, so there was some miscommunication about laundry and trash collection at first. The sheet on the bed seemed a little too big for it. It kept slipping off, but it was still comfortable.

Upon getting to the hotel I was greeted pleasantly by Melissa and the lobby was very clean and smelled great. The staff was excellent especially Carl and Melissa and they answered all my questions. The breakfast had a good selection of both hot and cold items. You could make a waffle, get hot tator tots, sausage patties and eggs, muffins, bagels and bread for toast. Three different kinds of cereal and small cups of yogurt too. Coffee, hot tea, milk and orange juice. The bed was comfortable but it took some getting used to the pillows. They were smaller than I'm used to. The blackout curtains were nice as well. The room was very clean as was the bathroom. The TV had enough channels including two HBO channels. It was in a good location with plenty of restaurants and IHOP and Cracker Barrel were within walking distance. The only concern was the price was a bit high.

The main thing I didn't like was there was a constant smell of Marijuana on the floor. When the heater came on the smell of Marijuana came out which for a non-smoking room was not good. Plus there was one night about midnight when two or three people were having what sounded like a serious disagreement with one of the people using a lot of bad language and really talking louder than he should have at that time of night. Also if the maid didn't hear you telling you that you didn't need anything she would open the door and turn the light on and then she would close the door without turning the light back off. I just found that frustrating and she did it two days. Overall except for that one night it was a relatively quiet stay with normal noise during the day time and mainly quiet at night.

The staff was incredibly friendly and helpful! It's close to lots of cozy, chain, family restaurants with good hours and it's right off of the highway.

The third party site allowed me to book a whirlpool room with kids in my party which caused confusion and an additional expense for me.

It was clean, spacious and modern. Love the USB ports on the lamps! The breakfast was GREAT!

The shower rod was dangling a little bit and thought it might pop off and break! It was leaning so the curtain wasn’t staying closed but I used some tape to shut the shower curtain

it was very clean

the front desk rep name Carl . he was rude & didn’t believe me when I said my keys didn’t work , he said I just didn’t know what I was doing so he went back to my room with me , once he seen the key didn’t work for him either he said we were in big trouble bc the keypad battery went dead & he said he didn’t know how we would get our belongings , finally we got in & were able to switch rooms after waiting for him to do it on his time . also he was telling guest depending on his mood he would wave the deposit. so basically don’t piss him off or don’t treat him like he is not human. he was just VERY unprofessional! but the other workers I met were AMAZING! & the room was beyond clean

Convenient

The Front desk associate was VERY RUDE! I’ve stayed at this property 3 times within the last 2 weeks. She did not do her job properly. Checking my confirmation info. She wanted to argue with me. And she was wrong. I left a cash deposit. She also entered the WRONG info in the computer. So the next shift couldn’t find my information

The Location and the Front Desk employees were o.k.

The Breakfast was lacking a lot. and the Bathroom Needs A exhaust Fan that takes the steam and order out.. I do not like I have to request for my room to be cleaned !!!! because I"am paying lots of money to stay at a room I'am paying for..... Housekeeping need to do their job like people use to do Years and years ago. We did not have ask to get room Cleaned!! It was their Jobs!!!

All staff was extremely happy - breakfast was delicious and area to eat was very clean. We did ask for a quiet room - when we first arrived, the neighbours were quite loud so we thought oh boy, not going to be a good night but did not hear any noise after 6 p.m. Very very nice!!