reception staff are very friendly clean service excellent

restaurant serve bad food I ordered vegetarian sandwich they brought filled with tomatoes 🍅 and green leafs ...very bad food served to me ...it's ok ....after that I never ordered any food from your restaurant ....we are foreigners ..we came trusted your place you have to respect our stay and serve us in góod manner now I am staying in Novotel jakarta cikini they serve good vegetarian sandwiches why u Thai people don't can? really I was very sad of your food served ....thank you don't serve like this food in future to any foreigners

Me and a colleague ate at the Sports bar 2 times. First time service food ok. Second time, we arrived at 18:32.... 2 mins after happy hour. Asked service if he could give me happy hour and he said he could not as it was past 18:30. So instead of buying beers with my meal I bought 1 water. To be honest it was a pathetic decision. Also the Ruben sandwich was poor I don't think they used quality brisket, it seems more like boiled ham. Also the size of the portions were on the small size. This experience was disappointing. That same night my colleague ordered an Indian dish, my sandwich arrived a shared pizza arrived ok. I ate all my dinner and the shared pizza, still no Indian dish arrived for my colleague . After waiting he cancelled his food. I think this service was extremely poor.

Location, room and facilities were very good. It was a pity that I had a poor experience at the Sports bar.

1. Excellent room 2. Really clean and modern 3. Beautiful buffet breakfast 4. Smelled lovely 5. Helpful, kind and considerate staff 6. Shuttle bus

1. Don’t use the QR code to order room service. It didn’t arrive for me. Instead, just dial 0 and have staff connect you to the in-room dining 2. I was here for a specific reason so chose to stay in the Rangsit area, but there isn’t much around the area or anything really to do, so if you want more than a mall that is close by, it’s still waiting for infrastructure to be built around the area

Nice clean and modern hotel. We chose this hotel due to its location close to DMK airport and we were only about 15 mins away during morning traffic. Easy check in and check out.

The location was good for our one night stay but there was not much around the hotel. There was a new, large shopping mall but it was a bit of a distance away to walk. They may have offered a shuttle, but we were not informed of one. The sports bar had decent food but the DJ/"live music(?), was really loud and made it hard to have a conversation while eating.

1. The hotel is near to Future Park Mall which has a lot of eateries. The hotel also provide transport service to-&-fro the mall. 2. Hotel staff are very friendly, helpful and patient. 3. Rooms are big enough to accomodate an extra bed comfortably.

1. There is no curtain / glass shield at the bath tub. Hence the floor became very wet with puddle of water whenever one used the shower head at the bath tub. There is also not sufficient hooks/bar in the bathroom to hang the towels and clothes. 2. Price is on the high side.

wifi is good Shuttle bus service is good Room is very tidy and clean Suitable for relax

Swimming pool so small Surrounding still have construction so the view of room not well and bad smell when you cross the street The breakfast buffet quit normal not much special dishes I hope hotel will arrange a shuttle bus to Rangsit station later

Clean, bed The pillows and blankets are very soft. Sleep very comfortably. The help of the staff is very good. We forgot something. Every member of staff helped to search, until we found it. Thank you very much from the heart and if there is a chance, we will definitely come back to stay again.

No have

The reception was very welcoming. Although I check-in early, the nice reception lady got me in. The whole transaction was smooth. Felt good especially after a long exhausted journey, feels welcomed. Kudos to the reception lady! The hotel looks relatively new, room was clean. I got bumped to executive room and this made the stay even better than I expected. Thank you!

The location is great and easily accessed. Close to Future Park shopping mall. The hotel operates a complimentary shuttle service between the hotel and mall. The new Executive lounge is excellent and I highly recommend booking the executive floor of taking the option of paying B1000/day to use the facilities where the views are tops and the cocktails food and breakfast is excellent.

Nothing - it’s a great place to stay

A great hotel in a convenient location close to the Future Park shopping centre. Excellent service by staff. Delicious food.

All excellent, would definitely stay at your wonderful hotel again.