Staff gave instructions about how to visit Avignon. Cars are banned, but there's free parking and shuttle bus that I'd never have known about had they not told me. Wifi was very good. Breakfast was very good.

The bathroom light in the room originally assigned didn't work, so I was given a different room. The carpet was heavily stained. The shower wall was cracked!

David gentlman who work at reception was absolutely great. I lost money in one restaurant in city center and he follow up several times with me and with restaurant until i got my belongings. Thank you David

Friendly staff, tide room.

room is a little bit small

Staff were great. Helpful and informative.

I should have found a place closer to where I wanted to be. That’s on me. But the staff helped explain the bus to me.

The location was perfect about 6 km from centre with private parking .

Bathroom was very uncomfortable

Easy to find. Place for one night is was all we needed. Large comfy mattress, good wifi. There was option for dinner which was lovely cause there not much to choose around. Anyway no problem there at all.

Swimming pool. Warm welcome.

We booked a double bed & single, apparently none of the triples are set up like this despite description & photos on booking.com. showing this. Also tea coffee kettle photo is false too. Manager put us in family room however which was ok. No food in room request due to ants. A/c units never been cleaned I suspect and overall pretty tired room.

Comfy bed. Handy location for us for our work purposes.

Very disappointed that we could not get any food as we arrived at about 9pm. Staff member not very helpful. Very surprised that when we returned an hour later having gone elsewhere to eat to see a table for 6 eating! The place could do with a lick of paint and a good cleaning of the carpets up on the second floor.

good location

poor restaurant

The staff was nice and there is a small swimming pool.

The pool's picture was much better than reality. the pool looked much much bigger in the hotel's website and booking.com but it is actually quite small. It was overcrowded everytime we've been there, as the pool was ONLY accessible from 10am to 8pm so this is a race to shotgun the sun bads which were really limited. Half of the hotel guests had to lay on the floor. Moreover you can see on Booking.com pictures of: 1) an outdoor table with breakfast 2) cocktails glasses at the pool, next to the sun beds. BUT in reality, it was forbidden to drink or eat at the pool, the pool is only accessible through the hotel's car park, and the only single table outdoor was almost in the car park so not super nicely located and pleasant to have breakfast there. Therefore everything was kind of disappointing as the pictures presented on Booking.com are really "scammy-ish". The location is quite far away from the city center, therefore you need a car or a cab to go to Avignon. The zone is pretty industrial so this is not super nice.