Excellent service! Andréa from the reception helped me get bus tickets using an app, and her guidance was spot on. Give her a raise! The breakfast was delicious, and the pool was great. Free parking was great to have, since we had rented a car to go see the lavender fields. The sparkling water dispenser was amazing!

We had to switch rooms since they got confused and forgot to change our sheets and towels, but once we pointed it out, it was handled.

Staff went over and above to help. food was great and reasonably priced. Pool was a great addition.

Electrical fitting in teh bathroom was hanging off the wall (dangerous?). It was reported to reception, they coulndnt move rooms (they were full) but did say the maintenance team would address later that day. three days later and it never did get fixed

Comfy bed, quiet but industrial location, breakfast with an eye for the environment. Helpful staff.

Initially had room on ground floor, as requested. But room was very small and noisy as not soundproofed for neighbours cough and kids ( double door between rooms were at fault) staff was very helpful to relocate us to better room one floor up. So noisy=bad, staff=good

From the moment we arrived all the staff were so helpful. The receptionist -Inma - spoke english and gave us great information on getting into the old city. She wrote the bus number and stop we needed to get off at on a map. We had dinner as part of our rate and again the staff in the restaurent were lovely. Breakfast buffet was superb and had everything from pancakes and pastries to boiled eggs, ham,turkey and cheese. Would definitely stay again and would recommend it to family and friends.

The twin beds were a little small

Staff were super helpful, Beds were comfy, rooms were quiet, food at the hotel was great, good transport facilities, Wi-Fi worked well

Twin room was a little small for two. Some of the staff spoke limited English so it was tricky at times, but they tried their best and were so helpful

- The staff was very friendly - The room is small but comfortable - It’s clean and calm

- The breakfast was not very diverse, mainly sweet options. - The hotel is “far” from the center BUT there is a bus just in front bringing you there so that’s ok.

The location is great in the sense that the property is close to a main road but not directly on the main road so it’s extremely quiet. The staff was quite friendly and the room a comfortable size. Free parking is a plus.

Plenty of free parking, which is the compromise for being quite a bit outside of the city. Reception staff was very friendly and helpful. Food and drinks in the hotel restaurant were ok. Rooms not very big but clean, functional and quiet.

Too far outside of the city with very limited public transport.

Exceptionally clean. Really friendly staff that go above and beyond their duties to make you feel comfortable. I'm not sure if everyone is just super friendly in Avignon, but we really had a lovely experience at this Ibis

Nothing

It was a clean hotel. The staff was very friendly.

The pool was small size, since the weather was not so hot we could not use it but if the weather was better I'd want to use the pool.