Location is perfect and very convenient in the busy Beaune especially if you have a car, there is private parking. The staff was nice and fixed all the little issues we had with our room immediately. The towels are extremely soft. The shower is nice and they also have a very nice cosmetic and body cream in the room. Both inside and outside breakfast options are beautiful locations. The hotel guest areas are beautifully decorated.

We had some inconveniences with the old toilet pipes, but it was very quickly fixed. The prices at the bar and restaurant and a bit overpriced.

charming full of antiques

bed did not have a bedspread that was the size of the bed. they made do with two smaller spreads folded to fit. for the price of the room it seemed to be chintzy. also although we paid $400 a night and had a lovely terrace and our room was supposed to be superior deluxe we were told it wasn't qualified to have a coffee maker. on our second request we were told the same thing but then they relented

Historic hotel in fabulous location. Outstanding staff service.

Uncomfortable worn out bed. Room not as large as represented.

The hotel was in the center which was perfect. Our room got upgraded to a bigger one with its own balcony which was very nice! 24/7 bar and service in the hotel. They also had turn-down service! Which we did not expect however this was a delightful suprise. We came with an electric car and the hotel charged it which was also a suprise! The style is a bit "vintage" old style which we liked.

Parking is 24 a day which we knew since they do tell you this however we find this quite expensive since the rooms are also not cheap.

The location was very convenient and walkable to the town of Beaune. It was surprisingly quiet street at night. We ordered breakfast to the room, and it was delivered so quick and very delicious! We got upgraded and greatly enjoyed the spacious suite. The rooms are traditional, but beautiful. The entire hotel is beautiful.

The only downside was taking a large key with you for the room.

very beautiful hotel excellent location

the room is small not very comfortable no coffee machine

The staff was excellant. Nice breakfast buffet.

They lied about a work out room.it was on the top of a tower. Step were ancient, macnines were never dusted, spiderwebs. The toliet room in our bathroom was to small for me to close the door. No air condit oning, no restaurant at the hotel. Couldnt use the wine cellar, they advertise. Not 5 stars.

Comfortable and stylish room. Great location in city centre. Secure garage parking. Friendly and helpful staff and excellent breakfast

Unfortunately the on-site restaurant was closed on the 2 evenings of our stay, but the hotel staff arranged reservations at two excellent restaurants within easy walking distance.

Fabulous location and excellent staff, who were always available and helpful. Large comfortable room with good amenities.

The bathroom was perhaps not quite up to the expected standard and a strangely cramped breakfast on the Sunday morning of our stay after a much more generous Saturday morning affair

The hotel is wonderful. The staff were ever so helpful. They were welcoming and attentive as we pulled up outside the hotel and right the way through our stay. We also got an unexpected upgrade to our room which was unbelievable.