The entry details had been sent to us via email and text. Through no fault of the hotel these were not received so our getting in was not as easy as it should have been. A phone call managed to get the details sorted. Once in we found a lovely good sized ground floor room with more facilities than we needed. Everything worked well, even the breakfast delivery, combined with the milk, butter, yogurt etc in the fridge worked really well. We arrived by car, Un loaded outside then moved it to a local multi-storey car park. ( Cost around E20 for two nights ) We would stay here again.

We had no problems but another couple arriving slightly later had to deal with suitcases on the typical small French spiralling staircase to reach their room upstairs.

What a gem of a place. From the outside, this place looks grubby & a little unwelcoming, which is a shame, because as soon as we stepped into our room, it felt like a little haven of peace and comfort! The perfect size, modern and comfortable. There was milk, orange juice, yoghurts and butter in the fridge. There were coffee pods for the machine. The bed was lovely and big, as was the shower. It was lovely to wake up in the morning, and find a little basket of goodies hung on a hook outside the door, and to be able to sit at the table, enjoying breakfast before exploring. Thanks for the little details!

Nothing…all good!

Spacious room full of character and personality. Extremely helpful staff, quick to respond to questions. Good nearby restaurants. Comfortable bed and good bathroom and kitchen facilities. Super clean. Served my purposes well for a convenient overnight stay at the start of a trip.

If it's hot, the window of the nice ground floor room opens out a few meters from the street. The street is wonderfully quiet, but some might wonder about security, though probably not a problem. The 15-minute walk from the station includes rough surfaces and a steady uphill climb, the last stretch beautiful cobblestone, making the walk challenging if laden with luggage and/or pulling a roller bag. Nice basket of pastries is left outside the door for breakfast, but nothing for me matches a large cup of coffee! These are only considerations in a very agreeable room!

The quirky room, the decor and the facilities, the breakfast hung on the hook outside the door.

The noise from the building work, and the narrowness of the surrounding streets in terms of vehicular access. The sat nav was useless because so many roads were closed. We were fortunate to meet a local who led us, on foot from where we managed to park, to the property. Otherwise, in the car, we might still have been looking for it. The road closures are a nightmare.

Perfect stay. Excellent communication with extremely easy check in. Wonderful facilities. Great WIFI signal. Short walk to a nearby secure parking garage. Wonderful breakfast. Everything was perfect.

Everything was great...maybe some empty shelf space for personal belonging might help but it's only a minor issue.

Everything was as expected, very comfortable and clean. Breakfast was great too.

No parking and the recommended car park was too low to take our car with a top box on. Also there are extensive roadworks so the satnav would not take you to the property which when tired was a pain - but that wasn't the host's fault! We just wished they had warned us about the roadworks.

Breakfast was excellent - selection of bread and pastries. Juice, yoghurt etc in fridge in room.

The promotion on booking.com makes it look like a hotel. It is not. It is a chambre d'hote. Visitors need to understand this. Nevertheless the facilities were excellent for a chambre d'hote. It also looks like Parking is available - it is - in a public car park 200 metres nearby. I had assumed that like a hotel there would be lift and staff on the premisses - my fault for assuming in part - but my wife has difficulty walking and the third floor we books was only accessible by a stone stair case - not possible. The owner though was very helpful and amended our booking for an accessible ground floor room. The site is very central but not easily accessible by car - GPS through very narrow streets - could not avoid scraping the paintwork. C-F is very hilly - not good for a wheelchair.

The hotel is an old style town house close to the old town and shopping areas. The room was spacious and furnished from a number of periods. The design worked beautifully. Catering was great. Plenty of coffee and a food preparation area in case you decided to do takeaway. Fresh pastries appeared in the morning (in a basket placed outside your door). The old town and its restaurants were all nearby and easy to find. The hotel check-in, check-out and breakfast are all done without meeting people. As the incidence of COVID was still high, these procedures worked very well and were most welcome. Hotel is an easy 15 minute walk from the station.

Finding a restaurant proved quite difficult. Clermont-Ferrand is a busy town, and the hotel's recommendations were both fully booked. I simply worked down the list from a Google search. It worked, but more help from the hotel would have been great. You must carry your luggage to the room. This was OK for me, but would have been a challenge with larger bags.

This is a quirky property in the centre of Clermont which was really handy for us. It’s in an old building with steep stairs so don’t take lots of luggage!

A couple of things to mention - the kitchen drawer in our room was broken and the ashtray on the balcony wasn’t emptied (we don’t smoke) but otherwise it was a lovely stay.

Excellent location. Close to the centre of town and a secure car park close by. Breakfast was great - lovely to wake up to it outside our door first thing in the morning. The shower was particularly good.

The bed was a little hard for our taste but not a deal breaker!