The location is lovely on the banks of a lake. Our room had a small porch that looked out on the grounds. It was October and the weather wasn't great but it was evident under different weather conditions the hotel is very special. The restaurant was closed so we had a picnic in our room. The hotel provided dishes and cutlery. Bed very comfortable - shower hot. Good night's sleep. Ducks came to us for their breakfast in the morning as we walked the grounds. My only complaint was the cock up with the payment/deposits requiring me to contact the hotel to be reimbursed for a double charge. They resolved it but while traveling in a foreign country not ideal, especially when the office closed for most of the afternoon. I would still recommend this hotel, especially when one can benefit from the lovely location in better weather.

Customer service handling my double payment could have been better. I am not accustomed to a hotel receptionist hanging up in my face because he feels his English is insufficient to speak with me, especially when I was trying to explain that I can speak French. Poor customer relations.

Room was good.Setting beside the lake was beautiful.Parking was good and access to Foix by bus, fast and cheap.Drive to train station very easy and trains well priced to Toulouse,Tarascon and Ax les Thermes.Lovely lakeside bar,cafe open all afternoons and evenings five minutes walk away,with various sports available.

Grounds are a little neglected.A couple of days tidying up the gardens and outside of chalets would make all the difference.Lights on the terrace etc. little touches would elevate it. The bed linen though clean was clearly old and stained.It also had a hole in it.When we asked for it to be changed the domestic staff refused in a very rude way.Would be good to have a notice up if the restaurant is going to be closed.

Good location with nice surrounds and garden. Well appointed modern room albeit some issues getting the AC set up. Very friendly helpful owners and staff. Sensible price. All good

Breakfast not the best but ok and adequate.

Location is just beautiful, we stayed in a beautiful mini apartment with lake view !! The apartment is modern and absolutely beautiful ! So nice for once to have a real coffee machine with great coffee!! very much appreciated! Dinner was delicious ( we had confit duck and lamb ) Great breakfast selection , local jams , juices , hams and again real coffee !! This hotel was actually recommended to us by our daughter who stayed here during a work trip !! Highly Recommend !! will not be disappointed !!

Nothing .

Spotlessly clean room. Comfortable bed, great shower. Good food and very friendly and helpful service. All in a good riverside location. Our stay very much exceeded expectations.

What a super place to explore the surrounding area. The staff is exceptional. Everything's clean and comfortable. Would go back any time.

The hotel is in a wonderful location and the restaurant is excellent. Sitting on the lakeside with a glass of something, the worries of the day just float away.

whilst the hotel is fine, it’s getting to an age when a schedule of updating should undertaken.

A lovely hotel in a fabulous location. Great breakfast...........staff excellent Highly recommend

Cost of tesla destination charger a bit excessive at 20 Euros.......did not use

This hotel is a bit outside town, however, its on the lake. The beds were clean, comfortable and the water in the shower was hot! The staff were very helpful and extremely friendly.

Walls are a little thin.... but, besides that nothing.

Lovely location on the lake. Nice dinner

Lots of work going on, and needed a good clean up