This hotel is a genuine home from home. I travel with the Westminster Pilgrimage every year (excepting Covid times). We would not stay anywhere else. The warmth of our welcome from this family run hotel is the difference in all aspects of our stay. Nothing is too much trouble for Isabelle and her staff. She is the third generation to run the Irlande Hotel. The hotel is central, with complete lift access to the street leading to the Grotto and all chapels. The rooms are spacious, beautifully maintained and absolutely clean. I cannot recommend The Irlande enough, for value for money and more importantly for the care given to each and every person. These people are so aware of the vulnerability of many pilgrims and the care, respect and personal attention to detail given to all ensures that we return year after year. If the star ratings reflected the value added kindness this hotel would be 10 stars!

Nothing. The hotel, the staff the location, the ease of accessibility and access to the Grotto- without the noise! cannot be beaten.

Absolutely fabulous hotel.we stayed 2 adults 1 child 2 years of age. We were on the 4th floor, which essentially was the 7th as you come in to reception at -3 . The room had a double bed and a single bed with two small balcony s. The view was spectacular. Isabell was very informative about the area . And the sanctuary was less than 2 mins walk. The room was clean .

The location is excellent, 2 mins away from the sanctuary. Rooms are spacious and very clean. The staff are very helpful. All in all the hotel is very good, it might need a bit of TLC but I would go again.

nothing

The location is just perfect. Very close to the sanctuary and shops. Isabelle at the reception is very accommodating and helpful.

The size of the room, could have gone a little bigger. But no big deal. I wish there is a kettle in the room so we can have tea or coffee at odd times.

The staff were exceptional! pleasant and helpful at all times!

The bar did not stock spirits .ie Bacardi that 1 of our group drank and the vodka tasted of liquorice so we had to partake elsewhere . perhaps it was too early in the season! but not a major setback .

very close to Sanctuaires Notre-Dame de Lourdes. staffs are very friendly and the receptionist is very happy to assist the customers with any questions and she is very knowledgeable and speak multiple language including English.

there is some smell once you enter the hotel. I think it is the carpet being wet or old but that smells is not present in any other floor.

Excellent location, very close to the Basilica and grotto. The staff were absolutely superb, very welcoming and accommodating.

Perfect location within 100m from Lourdes shrine. Eating in the hotel is exceptional and very good price. Isabelle our host in the hotel was exceptional helpful.

Nothing.

The Location was excellent so close to the Sanctuary. Staff were very helpful. Isobel was exceptional. So helpful. So friendly

Centrally located.

The insulation was not good. You can hear the conversation on the other room. There was no privacy.