Really friendly and welcoming staff. On site complementary parking. Good size bedroom and shower room, immaculately clean and with one of the best and most comfortable beds ever! We didn’t have breakfast, so can’t comment. Location was quiet, but possibly a car ride to shops and a couple of restaurants. A bus/tram went from near the hotel so might have been a great way of getting into the city.

They have an eco air replacement system, not air conditioner, which didn’t seem to work very well. However they offered a different room or a fan. As we were so settled, we had the fan - so all good.

The room was spacious and the breakfast was very good. Even though it was little bit far away from the city center, it is very convenient to reach the city through tram T2, the station is about 200 meter away from the hotel. Secured parking was also available and free, which is a plus.

The only problem I have is that I have booked twice the reservation on my credit card with 2000 Euros, until today when I write this review, 18 days after we have checked out the hotel, this reservation is still not released on my credit card!!! Which is so annoying and even after I called the hotel twice!!! Hope that Booking can solve this problem as soon as possible. This is really not acceptable :(

The room was well-appointed and I was pleased to have kettle (see what I didn't like). The bed was very comfortable and the restaurant was very accomodating. I had an excellent evening meal.

I had an early departure and there was no hot water for a shower at 06.00 - surprising and disappointing. I was able to use the room kettle to provide hot water for a wash and when I mentioned the lack of hot water to Reception I was given a discount on the room rate.

Exceptional service from the moment we arrived to checking out. Jeremy took to our six year old grandson like a long lost uncle would and gave him cookies! The restaurant, bar and breakfast were top class, I wish I had known about this chain previously. Perfect location for Lyon airport, all staff speak good English, just a top class place to stay.

Everything was good

Sarah at reception was so very lovely and welcoming; we couldn't have asked for a friendlier nor more helpful check-in. The free undercover parking is a bonus, and the room was very spacious and comfortable. Breakfast was also very nice, and although the staff were busy, they still made me a decaf coffee. Easy access to Lyon with the tram stop just by the hotel. We would definitely stay here again.

When we arrived, they told us that there was no hot water available due to a technical issue. They were willing to find a solution for us in another hotel, but after a long trip we decided to stay. They offered us a free breakfast and we didn't had to pay the fee of 25 € for our dog. We were satisfied with this deal.

The hotel was excellent and in an ideal position for us to stop at on our journey to the Eurotunnel. The receptionist was lovely, very welcoming and nothing was too much trouble plus they are very dog friendly too, which was great, they even put a bowl into our room with dog biscuits in, that was so kind and a lovely touch. Our room was very comfortable, clean and quiet. At the rear of the hotel there is what I think is a little nature reserve with a lake, so an ideal place to walk your dog, we wish we had been staying there longer, unfortunately it was for only one night but we would certainly stay there again. The parking is very good too, they have a car park area with a keycode/metal gate entrance, so if you do have luggage etc in your car it would be safe. The breakfast was very good too, lots of choice, my husband was very impressed!

The pillows and the beds so good. The Receptions Staff were very kind and helpful. The breakfast was very good.

The breakfast was very good but the eggs finished one hour before the breakfast was ended. It was a leakage in the air condition that made the carpet wet. The floor od the toilett was not very clean.

Stayed for a stop over during our travel down to Spain and it was perfect. we have stayed in many hotels over the year for stop overs and this was the best. great value coupled with amazing food and great staff. Thomas the general manager was excellent and provided superb service to my family

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The hotel was really great and the staff on welcoming were fantastic. The restaurant on the ground floor was really great. I'd recommend it but ensure you have a reservation beforehand. I was alone so got a table but larger groups require confirmation.

Nothing to report