Great location for amenities , the city and restaurants. Staff were really helpful when I had a problem with my care (5*). Asked for an additional pillow, this was not a problem and was delivered to our room promptly. Good breakfast and I loved the coffee machine. My wife and I stayed here on our way down to Gascony. The room we stayed in then was not as good as the one we stayed in on this occasion, it was like a different hotel. Air conditioning was great. I would stay here again.

There was nothing to dislike

Staff were friendly and welcoming. It was useful that staff could speak English.Gave useful information about restaurants and the city. Very helpful staff at breakfast. Good breakfast. Good parking facilities. Great location, close to shops and the city.

Not all the lights worked in the room. There was a slight odour downstairs. Towels were clean but were off white

Staff very welcoming and helpful. Bedroom clean, bed comfortable. Hotel in commercial zone so nights are very quiet. Overall hotel is very satisfactory.

Breakfast: Coffee machine broken but it happens. No salt and pepper for scrambled eggs, no ketchup. Continental breakfast like in many other hotels. Some local products like cottage cheese but it is not mentioned (waitress told me), maybe worth put forward on small cards.

We arrived 5 min after the restaurant closed, having travelled 11 hrs. Exhausted and starving. Staff (mgr/chef/asst) all went out of their way to making us comfortable, fed and relaxed. Bravo!

nothing

Very nice staff. Clean bedroom. Kettle in the room with coffee and tea. Quiet sleep. Location very convenient. Never tried this hotel before but will surely come back for next business trips.

Cold room on arrival. The "Salade Tourangelle" was with smoked bacon pieces instead of "rillons" which is a faux pas for the regional gastronomy.

great facilities, very friendly staff

property was lovely. I was surprised by having to pay a fee for taking my dog, when I advised that at the time of booking and never been advised of such fee. but again…NOTHING wrong with the property

We had a suite comprising of a lounge, bathroom and bedroom with a large and comfortable bed. The breakfasts were very good with a choice of cereals, fresh and dried fruits and nuts, cold meats and cheese and a hot buffet, along with a range of bread and jams. There were plenty of restaurants within a 10minute walk should you decide not to use the restaurant in the evening.

Pet friendly.

The restaurant was closed for staff holidays.

Glad to have a nice place to eat on site without having to go out after a long day of travel. Un pretentious atmosphere (and very pleasant), lovely staff, what's not to like?

Breakfast with good selection. Tram station very close for easy access to Tours. Friendly staff. Very quiet location despite proximity of large shopping centre.

Despite the closure of the restaurant on Saturday and Sunday evenings and also that of other local ones, we managed to find a few remaining open locally in the shopping centre.