Authentic and stylish hotel with decoration from the golden age of Vichy. Very friendly personnel, always ready to serve us and solve any issues. The swimming pool is a great bonus in the heat of summer, and the bar offers a great variety of drinks. The location is simply optimal, right in front of the Opera and Palais de Congres.

The hotel is dated and needs some renovation, everything is functional but barely. Our shower sprayed the entire bathroom, the temperature and water flow were difficult to control. Some rooms were lacking air conditioning which was a problem during the heat wave this summer. We were lucky they could find us other rooms with proper air conditioning. Still a great experience and we would stay there again, mainly because of the friendly service, excellent location and pool.

Great location next to the Opera, old Palace hotel that has kept an old fashioned charm, nice architecture. Rooms are very big, the bar is very cosy, the restaurant looks nice although I did not eat there. Staff at the reception is very nice and helpful.

The bath room would need to be slightly upgraded, but is on par with the hotel style

My primary concern is always the bed. It was very comfortable and large. The fifth floor room was lovely and comfortable. Personnel was very friendly and accommodating. Mostly, it's the experience of stepping back into history that I appreciated. It's a very elegant art deco building with historical furnishings.

Despite the cleanliness and maintenance, it's old. People expecting contemporary standards beware.

Breakfast was excellent, we loved the slightly faded elegance of the hotel, full of atmosphere, and the location was excellent.

Perhaps an extra armchair in the bedroom

A lovely old fashioned hotel in the centre of Vichy. The rooms were very big and comfortable. The air conditioning worked better in one of our joining rooms than the other though! Breakfast was good and the staff were very friendly and helpful. Parking was easy outside of the hotel.

It's the last original Hotel in Vichy from the Grand Époque that has not been transformed into appartments. You go back into time. The Art deco details are everywhere, even in the shower. The personnel are very helpful. Don't expect a design hôtel that looks like any design hôtel. This is a lovely hotel and a trip in the past. You really feel the atmosphere of Vichy and what it was all about.

Rien

Central location, on street parking, close to superb bars and restaurants. Swimming pool great asset on sunny afternoon. Cosy bar for pre dinner drink, friendly and efficient bar person.

Very clean room, great location and good restaurant.

Need a refurbishment.

Nice large & clean room with comfortable bed. Good breakfast.

No air conditioning in the room (it was 35 degrees celsius)

The room was enormous, ceiling about 4m and the bed was super king size and dwarfed in the room. We have stayed before and certainly will stay again. This is a first class hotel in a super location. Parking be preppaid meter up to 3 hours is not expensive with free parking just around the corner. Vichy is, to us, like a mini Paris, great shops and restaurants

Nothing.