I was relocated to a different hotel, further away but with an upgraded stay. Early in the arrival day hotel staff contacted me saying that a problem had occurred and that they had to transfer my stay to the nearby Holiday Inn Express. While further away from the train station, it added breakfast to the original reservation. Everything was well taken care of, and no extra costs were charged. I just had to arrive to the new hotel and check in.

Nothing to mention here as my stay was transferred to a different hotel, in a hassle-free way to me.

A lovely little hotel in Augsburg‘s Altstadt with very comfortable and functional rooms. I was pleasantly surprised to find a minibar- not standard these days! Plenty of restaurants, take-aways and bars within walking distance. I didn’t have time for breakfast unfortunately- maybe next time :)

The bathroom suite was a bit dated, but it didn’t bother me as everything was immaculately clean.

A classic 'old town' hotel with staff that couldn't be more friendly. I feel that the people manning the reception are the owners (but didn't confirm) . They have a committed sense of customer service and we felt well looked after. The hotel is metres away from the principal street of old town, yet far enough to be quietly out of the way.

The lift is tiny which is charming but might be a little inconvenient. The wifi in our room was also a little patchy.

The property is old but in good repair, clean and reasonably comfortable, we can’t say anything concerning the food s we were only in Augsburg for one night and wished to see the town so ate out. The receptionist was extremely helpful and gave us useful information about the city.

It had no A/C, private parking is extremely limited only 2 cars! But the receptionist advised us of safe parking only two streets away.

Overall good value for the price. Breakfast was good. Friendly staff. I arrived late in the evening and I was very relieved that the self checkin went smoothly.

I was on the first floor and the street was surprisingly noisy (cars and people).

Great location right on the Main Street in Altstadt. Room was huge! Very comfortable. Staff were helpful and lovely.

Check in process was a tad confusing as we arrived late and everything was shut up. Instructions were in German but we managed!

This property is in a fabulous location to the old town, facilities are good with good size rooms, good breakfast, friendly and accommodating helpful staff and good value for money! I would recommend this hotel!

it was all good!!

Good location. Solid mid range hotel in 16th century buildings. Very helpful staff.

Breakfast Location Stuff

The room was spacious, and the bathroom was adequate. The staff was very nice and professional.

Outside was noisy in the middle of the night. No airconditioning.