I want to give special credit to Mark, working at the reception. I had unfortunate events where my original accommodation was canceled and I booked a room in Orion Hotel late at night. I was sick and extremely hungry, but because I was very sick, I was not able to go out to have a meal and it was very late at night around 23:30. I called the reception and asked if I can order food. Mark offered to order pizza and personally deliver it to my room. After waiting around 3 minutes, he came to my room and informed me that unfortunately the pizza place was closed already. Then what does he do? He gave me 4 packs of Kinder chocolate. This seems like a very minor thing, but I cannot explain how this almost saved me. I could sleep afterward and woke up fine. So thanks a lot Mark again. I sincerely believe he should be promoted.

location and 24 service

smoking smell everywhere

The staff was very nice and cooperative The room was warm The neighborhood was nice and quiet

A small fridge in the room would be nice Walls were thin, but it was still quiet. May be the hotel was not full

I could not ask for more for this price. The sheets and towels were clean and smelled good. The bathroom was wonderful. Hot water and the heating were reliable. It is so close to the train station, it is very easy to go everywhere in Berlin. And the staff was very nice.

The staff is very friendly and especially the reception is very helpful. The hotel is in a great location with a nice flair and many restaurants close by. We particularly enjoyed the balcony of our room. Overall, it is excellent value.

The room and bathroom were a generous size and very quiet. Perfect location for the city. Helpful staff.

The television did not work well and kept cutting out.

Room was warm, Heating was perfect for the winter. It had a TV, wardrobe, table and chair. Room and Bathroom was spacious and clean. Corridor was silent. The reception people were very helpful and responsive.

Every thing was perfect.

The rooms are really fantastic for a family and transportation facilities really close to the hotel.

There is nothing to complain about it

Value for money. Comfort Spacious room

The bathroom wasn't clean when I arrived. The staff were a bit noisy in the morning.

Rooms are very comfortable and have nice little balconies. Very close to the S Bahn

It does not have an option for breakfast