Your staff were light and friendly. Very kind and helpful. Breakfast was lovely. I was travelling alone and having music/radio playing during breakfast was lovely. The access to Bonn, Brühl and Cologne was brilliant. All the taxis services I used were courteous and kind (I was a woman alone) it helps when people are kind - especially at night or early in the morning. He reception lady was lovely. My son lives next door as he works for Phantasialand - he recommended the hotel and it was simple, clean and lovely.

I’d have liked to have better access to Wifi. I’m a gardener - I would love to help you sort out the plants at the front. It looks a bit shabby. My advice - take out all the plants in pots. Dig a flower bed in each side of the path and simply plant lavender and rosemary - easy to keep, easy to manage, looks gorgeous and when it rains the scent is heavenly AND you wouldn’t need to water once established. I’d love to come and sort that for you!!!

The location is perfect, very quiet yet close to Phantasialand. The rooms were nice and clean, there was a free dinner snack buffet, and a really nice breakfast. We only stayed one night and it was perfect. It's also really impressive how well everything has been restored after the hotel lost so much of its infrastructure and furniture from a major storm in 2021. My parents thought their pillows were too soft but if you need anything, ask the very kind staff! They are really happy to assist and made us feel like our experience truly mattered.

The floor of the shower cubicle is very slippery, be careful. Our showerhead was leaky but it's a shower and it still worked.

Easy Check In. Great location very close to Theme Park (Phantasialand) Breakfast was great, lots of choice. Large Room. The German Honours system :D There was a fridge with beer and soft drinks that you could take and write down your room number and then this was charged at check out. This also included free bottles of still or sparkling water. The surrounding area is lovely and has so much potential.

Only German language TV stations Seems like a Work in Progress. There was some construction happening while we were staying but it didn't affect our stay.

The room was very pretty and clean. The hotel looks nice as well

The hotel is located in a town where there is nothing to do. we stayed there because we visited Phantasialand the next day, but we couldn’t find any cafe or restaurant (except 1 tiny tiny pizzeria) in the town. We ordered sushi with a home delivery app because the hotel has like 1 meal prepared, which was schnitzel. So if you don’t like what they make for the day you don’t have a lot of options.

The staff were absolutely lovely and could not have been more helpful. Breakfast was plentiful and good value for the price. The beds were comfortable. Free parking, I would definitely stay here again.

The pillows are not good, if you are going by car I highly recommend you take your own pillow for sleeping. We had lots of ladybugs in our rooms, but it's the countryside, surrounded by trees, so we were expecting more bugs. The kids had fun finding the ladybugs.

A great building, with lots of easy free parking outside. The breakfast was great both days of our stay and little touches of biscuits and nibbles available were really appreciated. We walked to Phantasialand from the hotel which was really easy and convenient for us, and it's also not far to the light rail into Cologne.

Our room was a little small but not an issue for us.

We went for a two day trip to Phantasialand. The hotel was situated next to it and so we booked it...and it turned out to be so awesome...the next day we actually walked to Phantasialand. In the evening we took a walk on the property and it was nice. Perfect stay if you want to visit Phantasialand. The breakfast was nice. The rooms were very clean.

Nothng that I can think of.

Breakfast was okay but not the best we had, the location was great and exemplary and so quiet to sleep at night. Even though the hotel is undergoing renovations, the staff did not fail to impress its guests with their hospitality and excellent customer service

One of our TVs did not work and the housekeeping service was not so good (not enough towels, toilet papers or tissue) but it did not matter since we were out of the room most of the time.

Room was clean and comfortable but not particularly spacious. Good view from the window. The grounds are very green and appealing. Plenty of parking space. Peaceful and quiet throughout the day and night as it is at the outskirts of the city. Probably best if you have a car to reach /stay at this hotel.

Staff unavailable at the front desk at times after the limited core-hours Breakfast was basic and so-so, nothing special. The heat was turned off throughout. Mildew/mold smell on the ground floor due to recent flooding. What was a bit concerning was that it looked like they were drying the flooded foam bedding in the courtyard to be put back in service.

Great stay here for phantasialand nice hotel 15 min walk to park great breakfast set up for day really nice hotel Staff friendly there is a really good supermarket 15 walk down the other way room spotless

no bar pretty remote but perfect for phantasialand