Mercure Residenz Frankfurt Messe

Excellent room: loved the balcony. Location was great and easy to access transport. I didn't do the gym/sauna facilities justice - these were way above what I had expected and were marvelous.

No iron in room. Only two duvets/bed coverings and I used both myself - ie for a double room I would have needed more if travelling with my wife - but assume that that would have been adjusted due to booking or by communication with the reception.

Really helpful and pleasant staff at reception, a very comfortable room which had everything we needed, including a coffee/ tea maker. Well soundproofed, no noise from adjoining rooms or corridor. 24 hour reception, good for late arrivals, and late check out the next morning until 12. Would be very happy to stay again when we are next in Frankfurt

The 25 euro extra charge for using their car park☹️. The room only had one duvet and towels in the bathroom for one person, but this was quickly rectified by the person at reception.

The rooms were cozy and clean, with all the needed facilities. Staff at the reception were friendly and helpful. I also enjoyed the hotel's bar. I also had a great price for the room during my stay.

I found the breakfast to be overpriced, for which reason I did not take it. This was however compensated by a great value for money of the room rate

staff friendliness great, at reception as well as at breakfast. Nothing missing regarding breakfast quality, also nice different areas to choose and sit. Quality/price relation in balance, comfortable parking location but parking a bit expensive as not close to city center.

Parking seems to be expensive as the hotel is not located in city center

The location is in the city center. Easy to reach. The REWE supermarkt is just in front of the hotel open from Monday to Saturday 7-22. The S-Bahn station is 5-7 minutes walk. The street train station is very close from hotel. The hotel is clean.

The venue looks like an old hotel from outside. The chair in my room has peeled off cover.

The room was big enough. My room was looking at the garden side so it was quiet. But my colleagues who stayed on the road side told that their room was also quiet. Breakfast was good. In general it was a nice stay.

If there would be a swimming pool, it would be perfect. Of course it is not not a must but after the exhibition, it is always nice to pass ome time in the swimming pool.

Friendly, helpful staff. Excellent breakfast. Quiet room. Perfect location for the Messe.

Slightly odd that the bathroom was behind a glass window in the bedroom. Fine as I was single occupancy but you would have to know someone very well if sharing!

Room was well appointed and lit, spacious. Breakfast spread was good and sumptuous. Cleanliness of the hotel and rooms was good and quite as expected.

Nothing to write here.

Almost everything

The tap of the toilet … I had to clear it my self as water was blocking , causing splashes all Around. Tea / coffees were without milk

The room was very spacy, I don't think I've ever been in a hotel room this big (ignoring apart hotels/holiday homes). It also had a nice balcony. I think I just hit the dynamic pricing jackpot.