We were greeted at the hotel with a lovely welcome from the staff member at reception. The room itself was great, very clean and had all the amenities that we needed. The location was perfect, we were in the area to go to EuropaPark and it was an easy walk to the main entrance. We also had dinner at the restaurant at the Hotel and the food was great!

While the bed was comfortable, the pillows were a bit flat. The hairdryer in the bathroom could do with an upgrade. On our last night, we were kept awake until the early hours (around 3am) with noise from one of the other rooms who were using their balcony (but not 100% sure what room), we tried to ask them to quieten down but it continued. I always expect noise from other rooms and of course people should be able to enjoy themselves but this was excessive with no consideration for others staying.

The hotel was perfectly situated and very easy to find. it was fantastically clean!!!!! Our room was a great size and had everything we needed. The staff were super friendly and extremely helpful. The restaurant has an excellent menu and we ordered our food to be brought to our room. Absolutely delicious and great value! Breakfast was also really good. We had an excellent stay! We would highly recommend it and definitely stay again!

The hotel is close to Europa Park. 15 min by foot to the main entrance. By leaving the park you can use the exit located at the El Andaluz Hotel, it's closer to Hotel Mythos. Rulantica is located at 15 min as well, if you go through the hilly park and Hotel Krønasår (GPS will give a 25min walk) around the park. The hotel is accessible 24/7 with your room key, so you can do events past midnight in the park. Very handy are the USB chargers built in the wall, you only need your cable!

The bunk beds (if you book for 3 people in one room) are not bad, but not as comfortable as the other beds in the room.

I liked everything about my stay at this hotel. Starting with the warm welcome on arrival and all staff going above and beyond to ensure my stay was outstanding. The room was superb, breakfast was amazing and the food in the restaurant at night was delicious and fantastic value

I cannot fault this hotel in any way

We loved the air conditioner which kept the room very cool

The breakfast didn’t have lots of choices. It was small in comparison to the other breakfasts we’ve had on this trip

The staff were very welcoming and always greeted us with a smile :) From check in to check out the staff were attentive and always accommodating. The food was tasty and reasonably priced

Nothing

The breakfast is awesome, the room is clean with balcony

There is no lift, not good for a female traveler with a heavy suitcase

Good choice for Breakfast, really helpfull and friendly staff, the room was really clean and we were very satisfied

the beds were not really comfortable

The room was great! Super clean and the bed was comfy 😁 also the hotel staff was so friendly they really made you feel appreciated.

The restaurant in the hotel was extremely crowded and one waiter had a bit of an attitude 😕

Quiet and homely but with great standards. Room size is good and beds were very comfortable. Breakfast was well set out with top hygiene.

Needs tea and coffee in the room