The family room we had booked has two separate bedrooms which was perfect for what we needed. The beds are comfortable and our room had a seating area with with a couch and a table. Beautiful views from our bedroom and the surrounding area is very scenic and relaxing. We travelled with our small dog and everyone was very accommodating to make sure we have everything we needed. The breakfast was amazing with plenty of choices. I also enjoyed my massage very much after being on the road. We will definitely be back!

My mom is handicapped and requires a rollator to walk. The only way to get from the room to the restaurant, reception and pool was through a hallway with stairs, which made it a bit harder for us to get around. But this will not hold us back from returning.

breakfast was really good and room was really clean........... This hotel is one of the best hotel where i have been so i give 5 stars

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Everything was perfect. Lovely view, kind staffs, restaurant and food were amazing. Very clean and well equipped. Best place for healing.

None

Great location in Eisenberg. The hotel is modern and traditional being fully comfortable. All the staff were really nice.

Loved the sauna and pool it was so peaceful.

The bed was hard and uncomfortable. Bring your own pillow.

The room was immaculate and spacious

It is hard to walk in with heavy suitcases

Very good. A lot of selection. There was lacto-free milk available when i asked.

It was difficult for me when I checked in as their was a slight disagreement with myself and reception staff. The staff at reception can speak a little English but limited. It was hard to discuss with her my room reservation as she keeps saying that i reserved one room for 4 adults and one room for 2 adults and a baby. Whilst my booking says 1 family room for 4 adults and 1 Family Suite room for 3 adults and a 0 y.o baby. She keeps insisting that it’s not what their system reflects. When i showed her my online booking, she finally agreed that i booked for 7 adults and a baby. It was an awkward start for us as no apologies was offered. When we arrived in the family room, there was no complimentary bottle of water and only 2 room slippers instead of 4, 2 small bottle of conditioner in shower room instead of 4. The feather pillows in the room collapses because they are so thin. So we rolled one of our duvet to reinforce our pillow. On the other hand, we appreciate the small bottle of complimentary merlot, good breakfast and tasty food in the restaurant. Restaurant is a bit pricey though. The scenery around the hotel is very good! Free use of swimming pool and sauna is a bonus, and that complimented our stay, so overall, we had enjoyed our stay.

The restaurant is closed on Thursday,they should wright this when you book. Very simple menu,only 2 or 3 choices of food. Personal friendly but unable to help in looking for a restaurant in the area ehere you can eat. A 3 stars hotel at maximum.Will not stay again. Much better options in the area.

friendly people, excellent wellness and restaurant, nice rooms and countryside location

it is a bit high priced and quite remote. nothing in the surroundings (villages , restaurant)

Spa facility. Free packing. Family owned hotel. Friendly staff. Perfect way to spend in spa during the rainy days.

Not staying in the newly renovation wing of the property where the spa located and farther from traffic.. We stayed in the old wing of property in front of the street with much noice from trucks and cars passing by. Lighting in room is weak.