Customer service during my stay was personal and friendly from start to finish. Room quality and cleanliness was exceptional. I stayed for 4 nights and the room was thoroughly cleaned and left like new every day. Really enjoyed dinner and breakfast in the restaurant.

Have no negatives from my stay - everything was great.

This was the cleanest hotel I have ever stayed in. The room cleaners were excellent and very thorough. The room smelt lovely when I came in every day. The breakfast had a great continental variety. The staff were all very nice and helpful and arranged a taxi for me to the airport.

Nothing that I did not like, I had a great room with a bath and my colleague was upgraded to a room that looked like a cave (room 16) and he loved it.

Very cosy hotel, with a great entrance. The sauna is great with a very nice relaxing space, but don't forget to ask the reception to switch on the sauna.

It's not in a park but on a business park! The hotel itself is a bit of a labyrinth, but it is cosy and done in style. But don't think you can go for a walk in the park.

Very nice old house, but the room was tastefully arranged in a modern style. My room was next to the main entrance so I was a bit concerned for noise of people coming and going, but I didn't notice it at all. Very nice restaurant, had an excellent dinner. Staff were very friendly and helpful.

No complaints at all. I'll be back!

Really helpful staff who conversed in English when asked asked. The spa is terrific. The dinner and breakfast are excellent.

It can be noisy as the hotel is surrounded by industrial units, so heavy goods vehicles run from the early hours. Closing the windows eliminated the noise, unfortunately the A/C is just as noisy!

The facilities and the staff where amazing. A proffessional, friendly and home like atmosphere. The service was very good. The food in the restaurant tasted very nice and the bar had an excellent selection. Highly recomend this hotel!

N.A

Very nice modernized old stylish hotel. We had a very spacious room on the 3rd floor with a very large bathroom and a large shower that is not typical in Europe. Excellent breakfast with made to order eggs in a very nice glass enclosed breakfast room. One of the best hotels we ever stayed at in the 13 European countries we have visited and 50+ hotels. Parking on site. We stayed in Ronsdorf to explore the city that my father and ancestors were born in.

Very warm, comfortable and spacious room. Nice atmosphere around the main areas of hotel

Can't think of anything.

We took 7 rooms each room was different. Everybody said the beds were Very comfortable Very nice view for breakfast Very nice breakfast

The hotel was full and the breakfast space wasn't big enough so we needed to scedchual breakfast time in advance.

Very well maintained grand house. Excellent room/bathroom. Super breakfast. Tasty dinner in nice ambient room. Friendly helpful staff.

Location on an industrial estate is a bit weird, once inside that becomes irrelevant. Limited menu in restaurant fx choice of dessert was ice cream only.