Everyone was nice but the kitchen staff was spectacular. The star of the show in my opinion was Manos, who seemed to be the head waiter. His simple presence uplifted the entire restaurant. His wording, even in a second language, made the atmosphere graceful and you felt provided for without pretention. So much warmth and so professional. The waitress Sofia would pick up crying children (with approval of parents of course) and welcome everyone warmly. The food of course was also good, as well as the rest of the staff. thank you!

We stayed for 6 days at Elounda Gulf Villas and got upgraded to a Junior suite. The suite was beautiful, with a private pool, big smart tv and a lovely view of Elounda. All the staff was super friendly and helpful, we loved the breakfast and the garden too. We also appreciated the local drink and sweets that we found in our room when we arrived. The bedroom and the bathroom have glas walls on the side of the sea which allows you to look at the view at any time, which we really liked. Of course in the morning there is some sunlight in the bedroom despite the blinds, so if you can't sleep with light you better take an eye mask with you as we did.

More maintenance would be needed. There were two pillows, one thicker than the other, an even thinner or softer one would be needed though. Water was not provided on a daily basis.

We had a very enjoyable holiday at EGV. We stayed in a 2 bed pool villa which was very comfortable, lovely pool. The staff were very warm and helpful, arranging taxis and advising on excursions. The breakfasts were very good, champagne on 3 mornings, and the restaurant staff friendly and efficient. The hotel is on a steep hill so certainly worked off the breakfast by walking back to the villa ( there are golf buggies available if required). The beach club at Plaka was very tranquil and great food served there. Plenty of restaurants within 10-15 minutes taxi ride - €10 taxi to Elounda, €16 to Aghios Nikolaos/Plaka.

We had 4 x bottles of drinking water in the fridge on arrival, but these were never replenished and there is no shop on site so you have to buy from the shop down the steep hill or go to supermarket when returning from restaurants in Elounda or Ag. Nik. We paid a reasonable price for B&B for 1st week in August 2023, however I’ve just looked on Booking.com for next year and price has increased by a WHOPPING 38.23% for the exact same dates, or 45.47% for the equivalent week (Weds-Weds). EGV has recently changed name to ‘EGV by Sandglass’ so perhaps improvements / upgrades are being planned to warrant a higher price point.

Level of service exceptional, a consistently exemplary attitude displayed by every member of the team. Beautiful views and superb accommodation.

Only challenge was it was too hilly for my partner’s level of mobility, but the staff did everything they could to make it as easy as possible

We felt very welcome, the staff was so friendly, Maria at the reception had great advice and was always helpfull, thanks for everything! Location was great, beautyful view. We had all privacy and rest we needed. The breakfast and facilities were perfect. The private beach was lovely.

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Excellent hôtel. Fabulous location overlooking the sea. Magnificent pool and fantastic breakfast. Lovely to sit outside a with a cocktail before bed in cool area.

No door to the toilet in our suite..

Very friendly staff & manager. Nice food.

If I have to choose something, the hotel is not directly at the beach- you have to drive 15min to the beach

Magnificent vista, terrific room, beautiful pool in our villa. But it’s the people that made this sing. Delightful, interested, interesting, helpful. Particularly Aris and Sophie.

Zip

Breakfast , pool area and beach were great. Amazing view and staff very attentive . Eco friendly amenities made a difference and high quality towels appreciated. Will be back for sure

Spacious suites in lovely setting. Excellent staff and service.

Some minor maintenance issues like door on toilet not closing properly should have been picked up considering the room rates.