A lovely resort with such welcoming friendly staff who really made our experience fantastic. Our family room was excellent - clean, spacious, quite newly refurbished in very stylish neutrals. It had two rooms with two bathrooms, well stocked mini fridge and TV (didn’t actually watch it as we were so busy). The resort had nice pools with plenty of sun loungers and access to the water park (where we spent most of our time with our 2 teens) Food was lovely. A great selection of delicious fresh food. So much to choose from. The deserts were fantastic. The beach was just across the road with sun loungers and parasols. The resort was just 20 mins from the airport and 25 mins from the ferry port. The hotel organised taxi transfers from the port and to the airport (€40 each way)

Probably the best family resort we have ever been to. FAMILY ROOM: A lot of space, good position, very quiet. Free minibar with water and juices. Very very clean at all times. We needed a kettle for the baby’s bottles, we got it right away. THE BEACH: So small, intimate, quiet, perfect for kids. Fine sand, no rocks, no waves. Water so clear, perfect for snorkelling. FOOD: Very good food in the main restaurant. A lot of dishes. Pizza every night. But the thing that I loved the most: the baby corner. Soups, vegetables, pasta, boiled, without salt. Saved me a lot of trouble with my 8 months old :) Excellent food in the Mediterraneo restaurant - especially the deserts. We even got a complimentary dinner at the Palace - where the food was really amazing. DRINKS: Decent and tasty. POOLS: Freezing in October. But a lot of options, especially for kids. THE KIDS CLUB: My older daughter loved it. ENTERTAINMENT: Very good. Kids loved the mini disco and the night shows - entertaining for all ages. WATERPARK: Heaven! I don’t know who loved it most - my husband or my daughter. Always sunbeds available. Good burgers and very good ice cream. STAFF: Well, this made a huge difference for us. Impressed with all the lovely people who work at Stella Village. Very understanding, very willful to help at any time. They always made sure we have everything we need. The Guest Relations Office even called to make sure our stay was comfortable. CAR RENTAL: Just outside the hotel, full insurance, no extra fees. Rented a car for 2 days and enjoyed the beauties of Crete. Thanks to everybody at Stella Village for a wonderful week! And for understanding our situation - we had to come a day later. We will be back next year!

Nothing we didn’t like.

Rooms - a bit outdated and not fancy, basic but comfortable beds, all in all it was good Location - located near a beach, and 20 mins from Heraklion city, but nothing much to do around other than that Staff - amazing, very helpful and kind, perfect Food - food was good, but repetitive at times. we needed a gluten free meal and here i want to say huge thanks to the staff which catered to all our needs, and specially prepared for us meals which are gluten free Water park - amazing!! a lot of slides and great things to do also with small children. food there at lunch is also great and different from the main restaurants, there its' smore of a snack bar which has hot dogs, burgers, chicken nuggets and fries, etc. really cool All in all a very good experience

Stella Village is within the Stella complex, which in total has 3 properties. The Village is the smallest of the hotels, with a real village vibe. It has a lot of entertainment for children, rooms are clean, plenty of pools and good food

depending on your budget you might want to choose to stay at Stella Pallace instead, the other property within the complex. There they have more restaurant options and it’s closer to the waterpark

The entire resort is newly renovated, in top shape. The staff is friendly, helpful and makes your stay unforgettable. There is a cool Village App where we could see which activity where takes place, a timetable, could also book a restaurant or a spa. Every single day can be rated separately in the app and the staff reacted by the minute. Respect!

All was great!

Food was great and something for all the family

Nah was all good :D

The aquapark, food... everything was great, the gift in the form of a bottle of olive oil was unexpected and very nice

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Hotel is clean and well maintained, many option for kids. many activities. water park. friendly staff, good service

the food was ok but need to improve. I would rate it medium.

1. There's a huge, very green and well-groomed territory, we've enjoyed walking around the hotel after dinner. 2. The room was very spacious and comfortable. While we didn't have a kettle in the room, we were brought one upon request. 3. The hotel beach is quite nice, as it's protected from the wind and the waves. It's not huge or picturesque, but it does its job just fine.

There are three things to note: 1. As per value for money, the food in the all inclusive was not great. Breakfast and lunch were good, but the dinner was downright restricted with very few options. For the same price per person we've enjoyed better food selection and taste in other hotels on Crete. 2. The main focus of this hotel is families with children. There are water parks, lots and lots of activities for children, but as a young couple we didn't use a lot of the amenities that were offered. 3. The airplane noise was louder, than we expected. Especially early morning and late evening flights.

Family room and superior are good in any criteria, the water park is wonderful for kids and adults. the beach is nice, there is a need to cross a road but once there its clean and comfy. The food in the snake bar is good, in the restaurants it may be better. The staff was helpful and approachable. Make sure to not reserve STANDART ROOM, they are below any standard.

The standard rooms! they are below any standard I ever seen, considering the fact these rooms priced as any other in the hotel its a joke, on us. The standard rooms we got at first had no working air condition, we had to take so many steps to our room, the bed was so old, the windows barely closed and the toilet didnt flush properly. Thankfully we where upgraded together with my parents (!) to a family room which was excellent, but the first night... and the need to argue to get a better room... and then staying together with my parents.. this is not what I thought when planned this vacation. and more over, we didnt get any compensation from moving from 2 rooms to a single room which was cost less eventually.