Everything, it is super well-kept. Beautiful public spaces and room

We had a double stroller and 2 small babies and our room was in a nice structure of 2 floors (ground floor + upper floor) withot elevator. Our room was on the upper floor and it was a bit complicated to get there with 2 babies and/or a stroller without elevator... besides that everything was amazing

Everything was great, continie like that

Only 2 constructive remarks: to clean the beach (it was full with algae) and in the restaurant the alergens/ingredients were missing next to the meals/food since I am gluten and lactose intolerant, it was dificult to choose.

Good place, next to sandy beach, a few minutes away (by foot) from Malia city centre. Not far from airport( Heraklion) about 30 minutes by car. Good personal, nice, clean teritory, room service - good, Bravo animation team ( especialy main cheff-super!). Only 30min by car to aquacity.

The drinks from bars ( soft drinks) sometimes looks like only sugar with water, not very tasty.

Excellent location for people looking for a beach holiday. Very good buffets, both for lunch and dinner, with a wide variety of options and staff regularly refilling any items that run low. Very nice staff in the restaurants.

The reception staff, with one exception (a kind man), should be more polite and friendly. The hotel charges a fee to use the in-room safe.

Great food, right on the beach,superb pools and gardens

Didn't stay in the main hotel,stayed in a another area called Sirens village,had great view of the sea but mainly catered for club Bravo,had a DJ playing loud music

The beach is awesome. Hotel location is perfect in Malia. Territory is also pretty nice, plenty of big palms.

All inclusive is not really all inclusive here. It is needed to pay for safe, beach towel change, some popular drinks(like spriz). Also staff on the reception can forget their own notes.

Breakfast, lunch and dinner were very fine indeed. The location is very nice, there are beautiful palm trees and the view of the sea and the mountains is wonderful.

Maybe the bath sink could be larger, but this is general trend in all hotels due to stylish reasons, I think

Very friendly staff who speaks lots of languages. Buffet was good, especially the breakfast. There are 3 different swimming pools so you can change during your stay and meet other people.

Algae on the beach. Some tourists that book seats with their towels even if it is forbidden by the hotel (if you want this rule to be applied, you need to check that people are complying with that). However, we always found enough seat for the family.

Location, three pools, entertainment teams and private beach.

Receptionists and waitress absolutely not friendly. A greeting or a "thank you" it costs nothing.

Very clean. Delicious Food. Helpful Team. Special thanks to reception team and to Neil.

Drinks.