The pool and the friendly staff

Not organized with the booking of restaurants thru the app Also when you check in you are told the pool lounges are monitored if you aren’t there for half hour they allow someone else to sit this doesn’t happen and it’s hard to get a lounge near the main pool area unless you are there at 7 in the morning

The staff is very nice, they really try to make it happen the requests coming from the customers. Also, the area of the main pool is quite nice and the food in the a la carte restaurants in very good. The bar at the beach is also nicely located and makes a good spot to have a afternoon break. One big plus is the entertainment for the kids and adults every evening. That is quite well done.

The cleanliness of the pools (specially the kids pool) and the dishes at the buffet restaurants definitely needs to improve. The availability of umbrellas and seats in the kids area also needs to be more though through. Some of the internal policies of the hotel are not fully updated in the Booking.com site which should be fixed asap to avoid misunderstanding. One additional point, would be great to put blinders in the windows of the rooms to avoid the sun light in the morning and also each room should have a small table/desk to accommodate better whomever needs to work with a computer. The shower in the rooms are also not a real shower, but rather a bathtub where you need to hold the bathtub hose (this last one they fixed for us during our stay).

### Hotel Review I recently stayed at this hotel and had a mostly positive experience. Here's a detailed review based on my stay: **Room and View:** The room was spacious and offered a beautiful view, which I appreciated every morning. **Breakfast and Drinks:** The breakfast selection was fantastic, offering a wide variety of options to suit all tastes. Similarly, the drink selection was impressive, both in terms of variety and quality. **Staff and Service:** The staff were always friendly and accommodating, which made the stay much more pleasant. Their helpfulness and positive attitude were consistent throughout my visit. **Dinner and Additional Restaurants:** The dinner options were diverse and changed regularly, ensuring that it never got boring. The additional on-site restaurants also offered high-quality meals, providing even more variety and culinary delight. **Beach and Pool:** One of the highlights was the availability of free spots on the beach, making it easy to enjoy the seaside. **Gym and Activities:** The cardio equipment in the indoor gym was good, and the outdoor gym was a nice addition. However, due to the heat, the outdoor gym was only usable in the mornings or late evenings. **Overall:** Overall, my stay was very enjoyable with a few minor drawbacks. The early morning brightness and the competition for pool benches were small inconveniences in an otherwise excellent stay. The great food, drinks, and exceptional staff made it a memorable experience. I would recommend this hotel, especially for those who enjoy a good variety of dining options and a beautiful beach setting.

**Room and View:** The blinds didn't shut completely, making it quite bright by 5:30 AM. This early light made it difficult to sleep in, which was a bit of a downside. **Drinks:** I noticed some inconsistency depending on who was serving, which could be improved for a more uniform experience. **Pool:** The pool benches were often taken by 10 AM, which meant having to be early to secure a spot. **Gym and Activities:** It would be great if the indoor gym had longer opening hours to provide more flexibility.

The hotel is directly on the beach, no crossing roads. There is a nice beach bar. The staff is very friendly and the food is very nice. The bus stop to Rodos city is right in front of the hotel.

The water in the pools was quite cold (it was October though).

Mostly the service, also very clean hotel. The stuff is great, allways made us feel comfortable, actully the stuff is what makes this hotel so good. The allinclusive was really good, and good quality, the hotel is very family freandly, for those who just want to relax and chill quitly.

Lack of closets and mirrors in our room, we stayed at a family loft. Also the shower design was poor, i was allways afraid to spil water from the shower, but nothing horrible frankly. Lack of beds in the pools was some times uncomfortable.

We were a little anxious, in advance, because there are a lot of large hotel / resorts in Rhodes, and the all-inclusive packages usually come with compromises. We needn't have worried. The hotel, the facilities, the beach, the food / drink, were all excellent - but most of all the standard of service, and friendliness of staff, was exceptional. We could not have asked for more. The common spaces of the hotel are all of a high standard and the rooms we stayed in were recently renovated, a good size, and cleaned / stocked on a daily basis. We did make the decision to upgrade to the Lux Me Panoramic Guestroom Sea View rooms, rather than the superior Guestview Sea View rooms, and I think this was a good decision - while the original rooms were located in the same building, they did not appear to have been renovated and looked to be a bit darker and more dated - the panaramic rooms also had glass balconies which meant the view of the sea was unobstructed. At the end of the day, for a family holiday, this hotel really delivered - and, as I say, the staff were well trained and genuinely interested in guest experience and welfare.

A small thing but, while the hotel reception / bar area is large and airy, the arrangement of seating in the common lobby areas was just not conducive to a relaxed evening at the bar. The service was great, and the lobby is well presented, but the vibe was more airport lounge than hotel lounge. Also, while the air conditioning in the rooms was highly effective throughout the stay, there were occasional unpleasant smells caused by the system. These are small things, overall, and the hotel should be a very serious consideration for any family / couple looking to travel to Rhodes, and wanting to find a relaxed environment (rather than the party / club scene that many other hotels have).

My partner and I really enjoyed the Grecotel. The staff were exceptionally welcoming, kind, and helpful. The pools were all really clean and the beach was so nice too (perfect temperature). Buffet was good but Greek lunch buffet at the beach bar is the best. Incredible Gyros! Very good service, yummy drinks. Fresh crepes, ice cream, and snacks. Room spacious and very comfortable. The spa was incredible, I did yoga, stretching, and pilates. We also used to the Sauna and the indoor pool. Maria and Katrina (Stretching/yoga staff) were so knowledgeable and personable. We saw a great aerobatics show one night. The hotel helped us get a taxi to and from the airport. We will try more Grecotels in the future. Thank you so much!

Very beautifully set out, great beach bar and food. Staff really helpful and bedrooms pleasant and roomy. Fabulous pool and loungers.

Had a shocking experience trying to book the restaurants, the app doesn't work properly, and we wanted the Asian as we'd taken mum here for her 80th Birthday present, for 4 nights, but despite constant trips to reception daily it was never resolved. On final day they offered the Rose fine dining but wish we'd stuck with the buffet. This just spoilt what was otherwise a lovely stay, they have to sort this out. This is OK but definitely too small for busy season. And shocked to find the gym didn't open until 10am as its inside the spa, not good at all, they get around this advertising an outdoor gym too but weather worn ropes, few bikes that didn't work, dodgy weights on rough decking - again this needs sorting out. Great shame these two problems would stop me returning here.

The ability to include luxury and relaxation for couples as well as families with kids is an exceptional achievement. Grecotel surpassed all. Our hostess personally greeted us at the door. She knew exactly who we are. Room wasn’t immediately ready so the resort provided drinks for the family and after five minutes vacation started. Truly amazing place. I recommend this resort to families with kids! Do not be afraid of anything being broken or disturbing other guest. The kids are provided plenty of things to do. The a la carte was also amazing. The resort provides (free of charge) the ability to eat at their dedicated restaurants. Our kids are reckless, so we found the buffets to be the perfect feeding points. :) The buffet incorporates gourmet chefs as well. All-inclusive is the way to go

Not a dislike, but more of a be prepared! Download the Grecotel app and make your a la carte reservation in advance. Plenty of people want to have the same experience!

We had booked poolside family bunglow. It had 2 spacious rooms with a connecting terrace in both rooms with a sofa set and 2 sun loungers. We are vegan/vegetarian and surprisingly all meals had plenty of options. All-Inclusive Drinks have premium brands included. Beach bar right on the beach with ton of super comfortable sun beds.

Pools were a bit cold; they should consider heating up the pools a little for ideal pool experience.