a spotlessly clean hotel with very friendly and efficient staff.The breakfast was excellent and set us up for day. The room had very comfortable beds and a good shower, although we did notice the water a little cooler in the morning. They have a private car park directly opposite the hotel and a mini market about 300m away. I have seen some comments re location but it is literally a stroll into the town.

advertised tea/coffee facilities in the rooms which we didn’t have,although I’m sure if we asked they would have provided.

Very warm and friendly staff. Especially the girls at the reception who are willing to answer to all of our questions about boat trips, renting a car or even make a plan to visit all the greatest beaches in Zakinthos

Nothing

I like the peaceful feeling. Nothing was too much, all the requests were sorted ASAP without hassle. From the moment we arrived and the other flight was delayed, the staff arranged a taxi to pick us up in 15 min. The staff is always making the difference, always smiling and with a Can do attitude. Breakfast was variate and fresh with a lot of options to choose from. The free beach transfer was a nice surprise and we used it every day. Also the pool is a good size with the pool bar well stocked and the staff always there to help.

Nothing, everything was great.

The staff is exceptionally nice and helpfull. The pool is clean. The air conditioning worked well, the room had a decent sized fridge. While it is not close to the beach, the hotel provided free transportation to and from the beach three times a day. All in all for the price this hotel is great.

The food was just ok. While the ingredients are of good quality, the cooks could use more training - everything needed more salt, nothing was seared at all. Also more sunbeds by the pool (or a policy against reserving them by leaving a towel there all day) would be nice. Wi-fi did not always work great in the room.

Quiet, clean.

Not enough furniture in our room to put clothes (no shelves or drawers), so had to keep most clothes in suitcase.

The hotel offers great value for money with modern rooms, a nice pool area with greenery and established palm trees. I also enjoyed the relaxing music just what was needed on holiday! The staff were all fantastic but the hotel manager was exceptional my mum had a bad back and attempted a walk to the shop and couldn't make it back. The hotel manager saw us at the shop and took us back to the hotel. He also made time to ask how she was doing and ask us about our stay and how he could improve people's stay. It's nice to visibly see a manager involved in everything in the hotel.

The large pool was cleaned everyday without fail but the smaller one wasn't. When we asked for the smaller pool to be cleaned of a few floating critters someone was sent straight out but this could have just been done every day along with the big pool that was spotless.

I honestly loved this hotel. The hotel met all my expectations. The location is perfect, the market is 4 minutes away and Tsilivi is one of the most beautiful places on the island. The people were extremely friendly. All the staff at the hotel made you feel at home. I travel a lot and have been to many hotels but this hotel is one of the best I have stayed in. The staff were very friendly but I would like to especially mention Anna and Veronika who were always smiling and friendly. I would be happy to return to this hotel. Keep up the good work. The food was excellent, the food at breakfast was always freshly prepared and available at all hours no matter when you came for breakfast. The room was exceptionally clean, the air conditioning worked great and the pool had a great atmosphere.

I loved everything. Nothing was negative.

The Sunrise is spacious, the pool area is well maintained The room I had overlooked the pool and caught the sun on the balcony during the late afternoon which was perfect. The sun beds around the pool were comfy as they had separate toppers and were not too close together. The pool was spotless and inviting. The room was big, not cramped with excellent en suite facilities. Always had plenty of hot water and the shower had good pressure. The restaurant areas were a good size, plenty of space between tables. Staff were friendly, polite, helpful and there was not anything that was too much trouble. They appeared well trained.

I suppose I could say there is not a lift, but staff ensured I had assistance if needed, it did not impact on my stay

The hotel is very pleasant and I felt very good and welcomed during my stay. All the staff is polite, friendly and helpful. I really enjoyed the food! Before booking, I considered if should have only breakfast or the all inclusive package. I took the all inclusive and I was so happy about it! Every day they have a different menu, greek food and everything is delicious! There is also the possibility to have snacks like pizza & burgers by the pool in the afternoon. They have a shuttle that will take you to the beach for free, they go 3 times a day, and the sea there is really beautiful! Thank you all for having made my stay beautiful!

Hotel staff were super friendly and accommodating- we wanted to switch to an upstairs room and they made it happy very quickly! We also unfortunately got food poisoning from a restaurant in town and the staff were amazing about cleaning the room after an unfortunate bout of sickness :/ and calling a doctor when one of us was pretty unwell. Food selection at breakfast was good, though we didn't get to eat much due to illness! It was very typical of the area e.g.eggs, mini Frankfurter sausages, bacon, breads, fruit cereals etc. Looks exactly like pictures in terms of the hotels, rooms come with what you pay for. Bed was comfy and there were two pillows each!! Air con worked perfectly and lots of space in room.

For us, we prefer a double bed instead of two singles put together so be warned this isn't guaranteed. The room didn't have a full length mirror & no coffee/tea facilities in the room. Shower took a little time to warm up and there wasn't the most wardrobe room, but maybe not an issue if you aren't an overpacker! Location is a little far out, but you can the see the pool from the street but if you move to the other side then the problem is solved.