Room was spacious and well-furnished. Bathroom was spotless and clean. Water pressure good and warm water works well. Shampoo conditioner and soap were of excellent quality. Bed and pillows were super comfy. TV channels were excellent, Disney movies all day long. Room soundproofing was good. Lifts were fast. Staff service was great. They sent our luggages up to the room while we were at the park. We had a faulty doorknob on our bathroom door and they were sincere in fixing it and very apologetic. Lobby was cool with nice Disney art and Disney music. Pool was nice, had a slide. Enjoyed this hotel very much.

1. There was lack of food options at the hotel. Please bring along some cup noodles/sandwiches as the food options are either not suitable or very expensive. 2. I also felt that there could have been more Disneyland hotel guest privileges/perks, such as exclusive character meet and greets, special photo opportunities, or early park access, but there was nothing of the sort. 3. For the price we paid, it would also have been nice if there were some simple Disney freebies that we could take home as a memento, like a small towel with Disney logo or a simple Disney key chain/shot glass/tea spoon. Anything really. But all we got to keep were the room key cards which are essentially useless after we leave.

Very clean; friendly, helpful staff. It's less expensive that the other two hotels in Disney resort, so it lacks some of the options that the other two offer, however, as long as you stay in one of the three hotels, you have access to all the options and activities in all the three hotels. It's a two minute walk to Explorers' Lodge and 10 min walk to Disneyland Hotel. Shuttles avaibale in between these hotels and they run frequently.

Limited dining options and of course very expensive. If you are atyog for a few days, it might be a good idea to plan for your breakfasts in advance.

Perfect to complement your disneyland park visit, specially if its for a 2-day visit. Great that the pool opens at 8am and closes at 10pm, you can choose to go for a swim before going to the park or even after going.

no food options around the area. if you want to try food outside of the hotel, be ready to buy it ahead in tun chung. late night, the only room service menu are instant noodles and chips. would have been great if they have pizza or burger, like other hotels

The Disney magic.

There were bed bugs. My husband who wasn’t wearing long pants to bed has nasty bites on his ankles and shin. The pillows also had smell that my nose is sensitive to. After returning from our holiday, we had a hard time washing our clothes in boiling water to make sure that we do not bring the bed bugs back to our home.

The location was good with a convenient shuttle to Disneyland. The pool and gardens were also excellent and the staff were able to provide us with interconnecting rooms

The food prices were extremely high with limited choices and room service was only available at certain times of day

Excellent food and gift shopping space. The only ding is the expensive dinner buffet. You could easily drop $1000.00 if you took all your meals there. Cheaper to eat at the park.

Again, expensive food at Ink and Plate and the other dining facilities

I absolutely loved this hotel. Everything was exactly as listed on the website and the rooms look exactly as pictured on the Website. The restaurant is fantastic for both breakfast and dinner. It is within walking distance to the Disneyland park, however there are regular free shuttles to take you there and back. The rooms were so clean as was the entire hotel in general. You won’t be disappointed.

The only thing I could suggest is that the hotel could consider selling soft drinks, bottled water and a range of snacks in their gift shop or consider having some vending machines. Apart from the restaurant – there is nowhere else to eat and just grab something quickly on the go. It would be great to be able to purchase a range of snacks at the hotel rather than line up in the massive lines in Disneyland Park

The hotel is beautifully decorated. Everything is well thought out and designed. The little touches of Mickey and friends everywhere, including in the elevator calls, is very cool and fun to discover all the details.

The hotel walls weren’t well sound proofed. We could hear people walking around in the halls between rooms as well as people talking and showering in the rooms around us. Also having multiple restaurants in the hotel but not a single vegan option. Staff were very helpful at going through everything with us, including in the buffet but not a single vegan item which was very disappointing to miss out on that part of the experience. Then it was also impossible to get food delivered from anywhere as well.

The room was very nicely decorated with very thematic features, lots of free interactive activities and mini games for guests to play as well. We also really liked that all 3 Disnelyand hotels were connected and you could access each hotel and enjoy their different facilities.

There weren't any convenience stores nearby the area in case of emergency necessities. The hotel also did not provide any toiletries (understandably due to environmental reasons) however can be a little troublesome for travellers. I would suggest for the hotel to perhaps provide sustainable reusable alternatives instead.

The staff handling the luggages were very helpful. They already intuitively know that we will start going to the park first and then check in later at night so they gave us a brief instruction on what to do first and where the bus goes. When we arrived at night after going to the park, checking in was very smooth. The room was very spacious which is a great break from the small rooms at the busy and crowded main city. Breakfast was awesome. The buffet had a wide selection of choices. The dimsum section for me was the most enjoyable while my son enjoyed his usual choices. So both of us had a wonderful breakfast experience.

None really. Everything have met my expectations.