My stay here was 1st class from start to finish,having been to India many times this would have to be some of the best service I have ever received.From check in with the lovely Kashish who was very patient with me as I checked in around 4am after a long haul flight&was a little tired,he was polite,courteous & very professional.Every member of staff here were friendly & helpful,nothing was too much trouble.The restaurant service was superb,from the fine cuisine cooked by head chef Gurmit & his team to all the friendly waiters who have obviously been trained to a high standard.Rohit in particular deserves a special mention,what a polite,attentive,kind & calm individual,superb at his roll as a manager in a sometimes very busy & hectic restaurant & he never lost his cool,always so professional.And Ajay his assistant just never stopped smiling & was also very professional & attentive.And I can't forget the lovely Manorama who always greeted you with a smile & a chat.This is a hotel that has invested in it's customer service & training and most definitely has a winning team.Thank-you so much for making my stay memorable & wonderful. 10/10😍

This hotel was a wonderful one .All hotel staff very friendly and warm welcoming . You need whatever is immediately available.truely incredible chef Gurpreet singh , This chef realy very kind and good person .chef prepared a delicious dish from my country.it was a very good ,but what a good chef Gurpreet singh .Ristorant staff realy nice and friendly.onece again special thanks for chef Gurpreet sing 🙏. Checkout morning day they brought a wonderful cake to make . I’ll take a foto all the kitchen teams , see u soon .❤️. Chef Gurpreet Singh prepared a delicious dish for me to eat during my trip . I felt my holiday firefield Marriott Amrthsar was like my home and like my family. I sincerely raccomment .

Nothing . Everything was fine

An excellent hotel with exceptional staff - Thank you Fairfield Marriott. Breakfast and dinner were both brilliant every day. The cooks would understand our preferences without us needing to tell them and bring out specially prepared dishes for us. The people working here are the most hospitable hotel staff that I have ever seen - huge thank you to Manorama, Gurpreet, Gaurav and Rohit from the restaurant as well as the drivers and security staff as well as everyone else working here too.

It was all excellent - especially with the price paid.

The property exceeded our expectations. We had booked a suite and it presented itself so much better than the photos that we saw online . The service we received from the restaurant staff was exceptional. Manu and Rajan in the restaurant provided excellent service and went above and beyond to make sure our dinning experience was memorable. Mr Rohit the food and beverage manager also provided great service. The breakfast was absolutely amazing and the evening buffet was exceptional.

The pool water appeared to be cloudy and unappealing.

The hotel is very centrally located, with everything just 10-15mins away. The staff is extremely professional and polite, and they go out of their way to make you comfortable. We had opted in for breakfast during our stay - even though it would get crowded during the brkfst hour with guests, the food options, quality and service was excellent. We ordered a la carte for dinner and the food was great then as well. Manorma and Vansh on the staff did a great job. The rooms were clean and comfortable.

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The hotel is situated about 500m from Amritsar station and about 3.5km from the Golden temple. An ideal location if you are driving in Amritsar as the area near Golden temple is not ideal for driving your own car. The breakfast had quite a variety and hot kulchas, dosa, paratha and bhatura were available on demand. The staff at the restaurant and front desk were very friendly. Electric rickshaw takes between Rs. 100 to 150 from hotel to Golden temple. A taxi ride (return journey from Atari-Wagah in Toyota Etios) costed us Rs. 1600. There are various options available from the station and golden temple for Wagah.

Size of the bathroom is small for a four star property.

The staff couldn't have been more friendly and accommodating. Every morning I would go to the restaurant and order an iced americano. During the first order, I could tell this was not a common request and I had to explain what it was. Once I did, they not only made it perfectly, but remembered me and my order every morning after. I really appreciated the effort they made to remember my order.

The pool could have been cleaner

The service and food was fantastic Nikhil, Poonam, Jay, Dimple and Shifa in reception have been amazing, At The restaurant Manorama, Asif, Rohit, Harpreet, Sahil, Prince, Ajay, and Vishal. Lokesh the chef, amazing food. In house keeping, Jashanpreet and Kuljeet.The guards Parvinder, Rashpal, Sham Singh, Jaswinder, Jayshandeep and Jagdeep. Thank you all for your amazing service and smiles

Great location and the rooms were comfortable and clean. The gym and pool were great and accessible in the early hours of the morning which we enjoyed as we were flying out that morning. The doorman was very friendly toward us as we came and went out a few times during our stay and he remembered us.

The breakfast didn’t have as much choices as other hotels I’ve stayed at in India. Very good for catering for all diets but more choices would have been nice.

Breakfast was excellent tho’ I think South Indian dishes were not upto mark. There was good variety I particularly liked dessert dishes in which too there was wide variety

1. Access to the property is very inconvenient 2. Tho’ We had booked two rooms for four days, and had requested for an early check-in because of flight timings, and informed well in advance, our second room was not made available till evening. This caused inconvenience to us. 3. Tho’ we had paid for breakfast as well as dinner in our room tariff, we were charged extra for coffee as well as tea. I think it was unfair.