Breakfast was good with lots of options. However, it could be improved by coordinating staff to be employed by zone's. This will ensure the ample staff could address the customers more effectively. Dinner-only once we used dinner in Carvelo ! Range for VEG options was good but sea food was very limited!

Beach-regretfully, lot of garbage /plastic /glass bottles. Water was nice and warm but it had lot of plastic waste (I was distressed to see sanitary pads floating in water !). Did not enter the water subsequently. Fully comprehend Taj resorts may not be able to control all the pollution but you could play a role in avoiding use of plastic and encourage instead of single use plastic to multi use or biodegradable.

Excellent property and great location. The staff was extremely polite and helpful. the pool was also really nice, food was excellent (I had breakfasts during my stay).

Everything was great, I think the rooms need some pest control work. I woke up with tiny ants in and around my luggage and I had no eatables there. There were tiny ants in the washroom around the basin area as well. But I had. short stay and I managed somehow:) Not a big deal, I am sure just a dose of pest control will get rid of that. Other than that it was excellent

Was nice and comfortable. Beach was nice and extended over a large strip. Overall pretty and comfy! Staff is very helpful and supportive.

I would have called it perfect had it been for minute details: 1. Bathroom's height was very low and I'm not even tall and my hands would hit the ceiling multiple times 2. Rooms didn't seem like they were sound proof. We could hear TV sounds, footsteps, phones ringing in the other room which makes me feel quite uncomfortable 3. Ants were a bit of a menace, they were everywhere, from tray in the bathroom to dustbins to wardrobe. I may be nit-picking but for someone like me it may just matter!

Excellent hospitality. Free upgrade to beach facing villa. Good food with choice of 3 restaurants. Access and free shuttle to nearby Taj property, cocktail lounge and brewery Special thanks to property manager Mr. Shouvik Bhattacharya and management trainee Ms. Akankhsa.

Very old property, and that is evident in furniture, bathroom fittings, restaurant decor, everything. Needs a facelift badly Buffet options are OK and repetitive.

the staff was exceptional, everyone was so sweet. the beach and the services and the extra mile the hotel went was amazing. the staff were so friendly towards the kids, towards us. the little things made so our stay so much better. providing beach toys for the kids, pool toys for the little ones, the activities room. there Is a pool for couples ( sadly we dint get a chance to use it. the spa services are amazing, there is a lady there ( geeta I think) she was so so sweet. they upgraded our rooms to face the pool.

the loft rooms are abit small, the baby chairs are not enough in the breakfast area, the pool attendant said my 3 year old cannot swim in the big pool. the Thai restaurant is very pricey.

it’s quite a serene place

one thing that we dint like was complete lack of hygiene at the pool area. there was no protocol followed to clean yourself in terms of taking a shower before getting in to the pool. The most disgusting sight was a person who was in his 60s who just came back from the beach put his foot in the pool to check the water temperature along with his sanded footwear ( chapel )After this vision we never felt like getting in to pool. The management needs to look in to it.

The setting Beach was lovely

Advertised multiple restaurants but there’s only one Prioritised large groups over other guests Kids club manager was bad - didn’t engage with kids - sat on computer - poor kids club offering - shouldn’t bother Needs entertainment on a night Needs beach bar - more loungers -water sports offering High trees activity was lame- 1 small bridge - not worth it at all - play park just as good Own a local brewery - that’s lovely if you find it- but not offering that beer on tap - very strange Rooms small and desperate need of an update Had to fight to get enough beds in for our family and then no floor space

We loved everything about our stay here. The ambience, the ease with which all formalities were done during the check in and check out, the personalized attention given to ensure we were well taken care of, the facilities, the excellent spread of food, the wonderful staff, the proximity to all the hot spots in Candolim... everything was too notch. A special shout out to Melvin at the Caravella restaurant who was exceptional in how he took care of us at meal times. He is an asset to the brand. This place is the perfect blend of class, old world charm and decadence. Would highly recommend this place to my family and friends.

Nothing that I can think of

The spread over the breakfast lunch and dinner are amazing and changes daily. The option to go to the sister property for the meals is also great but the village is better any time.

There are two pools one is a big pool and one for kids. People staying at the property a lot of them tend to come back from the beach dip their legs into the baby pool and walk ahead. And sometimes they dip their chappals into the big pool too. Secondly someone was smoking at the pool, the poor captains at both the pools cant exert pressure on these folks and the Duty Manager will patiently hear you if you complain but there wasnt any action taken. Also the pool didnt seem clean which definitely needs some attention.

The cottage/room was spacious. We had booked a cottage with balcony but were given the ground floor cottage with a sitting area that we really liked. All the facilities are really nice. Check-in and check-out were a breeze. My child especially enjoyed the welcome music and sea shell garlands :) The pool, the kids activity room, the fitness centre and the private beach give you enough things to engage the whole family. They also have some free and paid activities running through the day in case you're interested in them. Their sister property of Taj Aguada is right next door and you can have your breakfast or meals there as well (they run free shuttles to-fro). There's a little market outside the hotel in case you want to go out and explore but nothing too fancy. We loved the food in all our meals, especially the local Goan cuisines. It being summer vacations and all the hotel was jam packed but the main restaurant Caravela was still never entirely full. It's quite big and comfortable and you can enjoy the views of the beach and the waves while having your food.

The room service is generally quite slow. It takes almost 20-30 minutes. This is perhaps because the property is large and it takes a while for them to get stuff from the main kitchen to the cottages. It's something you must plan for in case you are traveling with a baby.