Hi we were 3 of us Me,my wife nd 5 yrs old son from Goa.Visited in January 2023.Had a memorable stay in Ramada.Excellent hotel with extraordinary Talented Staff.Hotel manager was very humble nd extended all sort of help during our 4 night stay.A special Thanks to all the team members of d hotel to make our Trip really worth it.Cheers.

Rooms were clean nd Breakfast was exceptional. Good food and overwhelming Staff.Delicious Food specially The Prawn Chilli.A very Humble Manager.

The hospitality provided by the Manager in Charge Mr Abhisek along with other staff , specially from the day one till the end the way Mr Abhisek helped us and kept all our request to the core ..... He just made it perfect and wonderful holiday for us .....

The New Year Party was stopped just after 5 minutes after passing 12 , atleast the party should have been carried another half n hour as we experience last time In Elgin Gangtok or PINE TREE KALIMPONG ...it was sad no one didn't listened to our request .

The view of the hills from my room was breathtaking. The staff on duty including those at the reception and housekeeping were quite courteous and cooperative. Mention of Pooja at the reception deserves special mention. She was quite deft at sorting out small problems arising during our stay at the hotel. The breakfast spread was awesome.

The latest model of telephone set provided in my room was not convenient to handle.

Hotel Food, buffet breakfast, spotless clean rooms, room features and size, property location.

Loud music from the casino in the hotels basement late at night. There should be addional sound proofing measures. Pool not usable due to social events occuring in the same space.

Location - amenities - and other usual stuff is all good. nothing out of the world - BUT - it’s the STAFF of this hotel that just wows you. goes out of their way to serve and be attentive. it’s incredible - i almost stay in a hotel around the world twice or thrice a month. but the quickness of their staff and their just immensely helpful nature - makes this property an 11 out of 10

everything excellent

I would have rated them 10, but i thought the pricing was steep. Everything else is great. We had a duplex room which has a charm of its own. It was valley facing, so great views all thru. Staff was very polite and delivered on all the asks.

Pricing was steep.

The location of the property is exceptional. The views are phenomenal. The breakfast buffet is fantastic. The hotel truly made our visit to Sikkim memorable. Thank you to all staff.

We loved everything.

We had a great stay, the staff is very friendly and the food is fresh and very tasty. Definitely recommend this hotel.

Due to the location there is little space outside and the pool could be more clean.

excellent food, ideal location, friendly staff, clean rooms

limited parking space, some bathroom taps were dripping charging exhorbitantly for valley view rooms

Most cooperative and professional staff. Always smiling. Room well maintained. Skydeck good. Casino facility is an add on.

Luggage unloading not possible near the lobby. Lobby should be more spacious. Breakfast spread is limited and taste wise also need some improvement.