Spic Clean Hotel with Exceptionally Curtious and helpful Staff. Special Thanks to Mr. Bishal Gurung for all his help and inputs towards planning of trip and arranging for good travel support. We stayed in suite room with exceptional mountain / valley view. Room decor, space and everything else was perfect. Bathroom, bit small but with modern Fittings and everything working perfectly and nice warm water. Food in the restaurant is very good, Breakfast though may be a small spread is sufficient and very well prepared. Stuff of their bakery shop is so delicious. All other team members like Ms. Begin a, Mr. Dhiren and entire team is always smiling & welcoming. Overall a great experience.

Nothing specific, though I feel their is a small scope of improving bed linens.

The Crew was really helpful. We could book great tours straight at the hotel and also further travel arrangements were organized. I would recommend the local tour which takes you to Ranka Monastery and also the Tsomgo Lake Tour. Here you need a special permit which the hotel also took care of. The rooms were exactly like in the photos. We also booked the rooms with Mountain View which I can highly recommend! The sunset view was just stunning. We traveled India for two weeks and the Nettle and Fern was definitely a highlight!

The Tours had to be payed in cash. This would be more comfortable if it would also be able to just pay it together with the hotel bill. But just a minor issue. A SBI ATM is directly nextdoor.

You feel welcome right after stepping in the hotel. Mr. Dhiren Chetry and his staff have provided exceptional hospitality.Rooms are well maintained with "Heating Panels" on the walls with provides the much needed warmth in the cold temp* of Gangtok. Food is good with options for North,East as well as South cuisine.Make sure to sit beside the window of the restaurant while having your meals.:) **It would be much appreciated if we can get melted butter along with toast.** For the money we have been charged this hotel has surpassed our expectation!!!.We ( me and my wife) would like to thank Treebo Trend The Nettle And Fern Hotel Gangtok for the amazing experience we have had.

""***THERE IS NO ROOM SERVICE**"""( Yes ,its in capital letters). If i ever chose not to stay in this hotel this would be the only reason. If you are a late sleeper like me who eats his dinner after watching a a movie with a drink or two;forget it. Dinners served at or before 9:30 pm. So if you are a " early to bed ,early to rise" guy/gal this hotel won't disappoint you.

The location is 10mins walk from mall road... but the hotel is in a quite and peaceful location. You have an atm right and a taxi stand right outside the hotel which is very convenient. The hotel staff is helpful and and well behaved. They will try their best to ensure that your stay is enjoyable and comfortable. The hotel also helps you in to the bookings for Lachung, zero point, Gurudogmar lake etc so share your itinerary in advance to get a good deal.

The hotel does not have a lift ....so family traveling with aged parents and small children should consider and avoid rooms on 3rd floor and 4th floor. Inform the hotel at the time of booking.

Everything, from staff behavior, the spacious rooms, the decor, the food and the breathtaking views all of these at a more than overwhelming price and a great location in the heart of the city. Will surely recommend to anyone who asks me about a reliable place to stay in Gangtok. Mr. Bishal Gurung, Manager was everytime ready to help. He helped for transportation & tours. They gave 5 star hospitality. If anytime I visit this place, i will only opt this property. Thanks to all staff for making our stay and tour comfortable, cozy and tension free.

Nothing to dislike

Valley facing Deluxe room was decent. Good valley view. Very nice & helpful Staff. ... special mention of Mr. Bishal Gurung, who helped with planning of trip and local travel support. Bebinca and dhiren also helped during our stay. Restaurant ambience and food quality is great. Bakery shop is wonderful. Breakfast spread though limited but was sufficient. Bathroom, though small but with nice Fitting and workability.

Bed linen quality needs to improve.

The property was located close to MG Road, so walking to MG Road was possible, you can also take shared cabs for Rs. 20 per person. Valley facing rooms are fantastic… we stayed in the family suit

Though the bathrooms were neat and clean with hot water facility it was too small… the hotel becomes noisy if there is a large group and and rooms are not very sound proof that way…

Decent Hotel with good amenities. Also, good amenable staff. The Manager was very helpful too. Best of all, the view from the mountain facing room was awesome. We could see Gangtok city on one side and the clouds beneath the faraway mountain. Awesome views. in day and night too!

It is located at the end of a steep sloping road which is difficult to walk up.

Room was big and comfortable for a couple. Staff were extremely kind and gave us a free upgraded room. Hotel location was walkable distance to MG Marg.

Toilet was a little too cramped, no place for clothes. Hot water got cut off abruptly when bathing during the 2 days out of 3 days.

There was no elevator and with little kids and parents, it was quite the effort to climb up four flights of stairs. Our rooms were on different floors. Plus my parents' room was really tiny including the bathroom. The room my husband and I shared was spacious and had a good view but the one my parents and sister shared was almost half the size and quite tight for the three of them.

No elevator, rooms on different floors, one room was exceptionally small.