It is a nice hotel on the river, very beautifully designed. Overally, we liked our stay there and would probably recommend this place to others/or probably come back again (and request a different room). Breakfast was very good.

We were not very satisfied by the room we were given. The room was very dark and we even could not open the window, because the window was on the first floor in front of the stairs, so everything could be visible by the guests from outside. The toilet in the room did not work. We think we paid for a better quality room, and were given another one upon our arrival. It was a bit expensive.

Staff were very helpful. Hotel had lots of character. The omelette for breakfast was good! It was great to watch the river traffic - from freighters and ferries to small boats.

Breakfast choice was limited compared to other hotels we stayed at. In the morning our window (river-facing) was covered with condensation so we couldn't see much. Bathroom was not very clean, and we could not get hot water from the shower. We also could not get internet through the wi-fi, or get any channels on the TV.

I like the way everything organized so well & special thanks to Danish and Suman they both are so cooperative throughout the process. Hope to visit soon with my family and enjoy the environment more often.

When I reached, I am already late but the room is not décor that time also and I recommended to put scented candles they said yes but not put them also ask the same with the house keeping team but they haven't respond back but everything is worthy enough to praise.

Professional courteous and helpful staff, specially Joydeep, Manisha and Tannu from the reception and also all the security staff. Excellent view of the Hooghly river and short taxi drive to all major tourist attractions

Food at the restaurant is a tad over priced and would have preferred many more Bengali cuisine dishes on the menu

Excellent service and great location (especially if you are traveling to the Eden Gardens) with a old-world charm at this floating hotel with some stunning views of the Howrah bridge. Particularly appreciate the services of Tannu at the front desk who was quick, efficient and ever smiling. Really liked the stay!

Considering that it is a floating hotel, the facilities including the size of the room exceeded my expectations and were just aptly sized. The bed could have been a bit harder though. The breakfast was simply superb, with a lot of options. We had dinner at the hotel along with drinks, and the prices weren't outlandish. We liked almost everything about the hotel, in fact, loved it. A special thanks to the restaurant guys for serving us dinner so late in the night.

Almost nothing.

Hotel is designed with all heart. You can feel it in the entrance, reception, upper deck bar and restaurants. River view room (sunset rooms) offer a nice view. Coupled with the price I got this for, made this a very good experience.

This hotel is a standing ship, and room was tilted at an angle ~5 degrees, one needs to be aware of their balance at times. Room size was small. There was no bellboy and luggage shifting in and out of hotel took forever.

Nice boat with upper deck and comfortable rooms,

Receiving a bill everytime I asked for a drink even though I explained I will pay when I have finished at the end of the night.

I loved my stay at Polo Floatel. The staff were very attentive, the rooms are fantastic, the restaurant and bar is great too, and the hotel’s location on the river (a stone’s throw away from Eden Gardens) is perfect!

location of the hotel its one of a kind and if you ask they are really very helpful they kept my request and made my stay more beautiful 🤩

there is nothing to complain about just the food was bit expensive thats all rest all was nice and sweet staff hotel manager reception 🛎