A lovely peaceful place to stay if you are looking for complete relaxation. We had a lovely big room with a balcony overlooking the lake. Beautifully kept gardens. There were several types of rooms within the property, villas , studios and pool villas. Huge property. Beautiful lake views. Lovely pool.

The location isn’t great, there is nothing near it once you come out of the property. You definitely need a car if you want to get anywhere.

Good breakfast spread of veg / non-veg dishes. Ample time for breakfast - 7:30 am to 10:30 am. (Ashtamudi) Lake fronting location with beautiful view of other islands, Chinese fishing nets. Variety of boat rides on the lake. Nearby Jatayu Earth Centre is a wonderful sightseeing location.

Location . It’s near to the lake Ashtamudi

Bathrooms were not maintained. It was not clean

The view, the scenic backwaters, the way it has been maintained

food wasn’t great

Breakfast was good.

Room service was not as expected. Morning no tea/coffee. It was told that they will start at 7.30 only. Room service phone was ringing long time, no pick up.

The location. Right on the lake front. You can just laze around the balcony for hours taking in the views. It's little away from the touristy places and that is a plus! Range of facilities: Swimming Pool, Play Area, Spa, etc Staff seems to be happy to help

Some of the bits related to room cleanliness could be better. While the quality of food is good, the amount they charge for it is atrocious Cruise, Excursion options available from travel desk are pricey

The location and lakefront view is the best

The staff pushes the Club Mahindra Membership onto you, which is not a pleasant experience.

Breakfast could be authentic Kerala style , there was no local choices

Staff. Could have been better

Food

Amenities, activities, room too small

Front water, food and peace at place.

Staff at the activity disseminated false and partial information. As a result, my family must endure an hour of misery, which causes my mother to suffer from severe back pain. The person going by the name of Durga was ludicrous, unwilling to admit his error, and exuded a disregard for both his position and the welfare of others. Overall, it has been a stressful stay because I have to worry about my family's health. Moreover lacking speed boats, a prominent restaurant that is a major point of interest not operating, and a disgruntled man make the situation worse.